In an effort to improve troubleshooting and reduce resolution time

Citrix has enhanced logging to the next release of the Receiver for Mac version 11.9. For starters, enabling Logging has been added to the Preferences tab, instead of using complex commands at the Terminal window.

Enable Receiver for Mac Logging

For Session Logging, there is an option for Connection Diagnostic or Full. For Store Logging, there is a Normal or Verbose level. If you have a default email client enabled, the user can easily email the Log Files from the client.

In addition to the ease of enabling, the content of the logging has also been improved. More granular logging and detailed messaging will allow for better matching of known issue to find root cause faster.