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We recently introduced support for CloudBridge “show techsupport” bundles in Citrix Insight Services

(  This applies to both physical and virtual VPX appliances that are at firmware version 7.2.3 or higher.

CitrixTV Video: How to Collect CloudBridge Data and Analyze it with Citrix Insight Services

Here are some sample screenshots of a CloudBridge bundle analysis:

CloudBridge diagnostics plug-in

(Diagnostic plug-in firing to alert the admin of an issue that was found)

(Appliance Overview Content Plug-in)

CloudBridge Counter Visualization Content Plugin

(Counter Visualization Content Plug-in)

I encourage all CloudBridge admins to regularly upload their bundle files to our platform.  With several valuable diagnostic and content plug-ins already available (and more on the way) you’ll immediately realize the value from this service.

As always, we like hearing from our users directly.  Tell us what’s working, what we can improve on and how we can best continue to evolve the offering by clicking the “Feedback” link at the bottom of our site at

Until next time, keep those uploads coming…

Allen Furmanski
Product Manager
Citrix Product Insights and Analytics