Deploying ShareFile Enterprise to a national or global workforce can be a daunting task. Fortunately, Citrix provides select XenMobile Enterprise, Citrix Workspace Suite, and ShareFile Enterprise customers access to the Success Management program. This group is tasked with leading these companies through their ShareFile life-cycle from the point of purchase and early build stages, to their pilot and ramp phases, and lastly, provides ongoing guidance to production deployments.
With a focus on industry or company specific use cases, a group of success managers and dedicated technical resources align each account to success with a strategic focus on best practices. As with any large scale SaaS model implementation, there could be bumps along the way. As an added value, the Enterprise Services model provides a dedicated and single point of contact to overcome these obstacles and provide the greatest return on investment in the shortest time to value.
We asked one one of our customers to share their experience, whom we worked closely with in an ongoing capacity from point of purchase, though early-life cycle pilot phases, to a global production service to empower their workforce. This is what they had to say:
“As one of the biggest clients of Citrix, we partnered with Citrix to perform a large scale global deployment of ShareFile. We faced many challenges down the road and had many expectations from Citrix which they fulfilled very efficiently. The best support and high proactivity by Citrix project team was always delivered and spoke for their excellence. “Excellence is not a skill, it is an attitude” which we experienced by Citrix on every corner. “Productivity is never awarded without a commitment to excellence, best planning, and extreme effort” and Citrix team proved it very well to achieve their goals.”
There are a number of content management services available in the marketplace. Some of these are consumer geared, while others deliver a business class solution. Fundamental business necessities like secure mobile access to data can often be taken for granted, as on-demand access for data for businesses is a cornerstone in any industry. Citrix offers a competitive differentiator in the space by empowering customers with a proven playbook, backed by a motivated and experienced team. Don’t feel obligated to tackle the challenges of a large-scale national or global implementation on your own, when you may be eligible to maximize your deployment through the Enterprise Services team.