In an earlier blog, my colleague Kailas Jawadekar talked about how the CloudPortal Business Manager (CPBM) 2.3 release helps cloud service providers to increase their profitability by selling a wider variety of cloud services and through its white-labeling capabilities. In this blog, we will take a closer look at the white-labeling capabilities of CloudPortal Business Manager.

What’s new in CPBM 2.3

Before we drill deeper into the reseller specific features of CPBM 2.3, here is an overview of the new features in this release:

  • Channel-specific look and feel: In CPBM 2.3, it easier than ever before to setup a distinct look and feel for each channel. The service provider can log into the UI and upload channel-specific CSS (Cascading Style-Sheets), logos and favicons.
  • Channel-specific URLs: In addition to this, CPBM 2.3 also lets the service provider specify a different URL for each channel. This would enable the service provider to advertise these separate URLs and CPBM would then display the channel-specific look and feel based on the URL used by the user to land on CPBM. In addition to specifying the URLs in CPBM, the service provider would need to make sure that the DNS records are updated to direct the URLs setup to the same IP address.
  • Billing enhancements: The service provider can also get channel and billing group information from the billing feed exports in xml format or the csv formatted reports from the UI.
  • CPSM connector: The CPSM connector has been updated to provide support for Sharepoint 2013 and Lync Hosted and Enterprise 2013.
  • OpenStack Connector: The OpenStack connector has also been verified with the Icehouse release of OpenStack.
  • Citrix Insight Services: CPBM 2.3 has been integrated with Citrix Insight Services, to enable CPBM customers to run pro-active health checks and receive customized recommendations based on their environment.
Process to setup resellers in CPBM
Figure 1: Overview of Reseller functionality in CPBM 2.3

Setting up CloudPortal Business Manager for resellers

To enable the white labeling, the service provider would need follow the steps below:

  1. Create one or more channel for each reseller that they would like to support
  2. Setup the catalog for each channel. Apart from pricing, the service provider can control the product bundles and currencies for each catalog.
  3. Customize the look and feel of the channel by overriding the default logo, favicon, CSS (Cascading Style Sheet) with a reseller specific logo, favicon and CSS.
  4. Optionally, the service provider might also want to customize the email templates at a channel level, so that any email communication originating from the portal is tailored for a particular reseller.
  5. Specify the domain name for that channel. This would let users directly browse the channel.

Finally, for the purpose of billing and reporting, the service provider can also group a set of channels together in a ‘billing group’. The service provider can get the channel and ‘billing group’ level spend and usage reports either through the UI in a CSV format or through the backend billing export in an XML format.

Additional features

In addition to the reseller specific features, CloudPortal Business Manager 2.3 also adds support for Sharepoint 2013 and Lync (Hosted and Enterprise) 2013 to its CloudPortal Services Manager connector. This should help service providers

Want to learn more?

Check out the following information:

  • CPBM Product Documentation
  • Step-by-Step overview of setting up a new channel

For more information on what’s new in CloudPortal Business Manager 2.3, check out this blog.