Every year, new technologies, software, and applications are developed that are designed to make work and life easier for mobile workers. For me, the advent of the VPN made it possible to get access to email and certain intranet sites; application virtualization made it possible to remotely access Windows applications from non-corporate devices; and webconferencing made it possible to attend meetings while not in the office. As mobility has become more of the norm, “there’s an app for that” became a new mantra and apps like myfitnesspro, waze, and Vivino became essential in my day-to-day life by helping me track my health, the traffic on the way home, and the wines I like.
The blending of work and life is a reality and people now expect all of the innovations in business technologies to work side by side with their personal technologies. Unfortunately, this is much easier said than done. Businesses struggle to adopt and implement various technologies that will allow secure delivery of work apps and data to devices that are not corporate-owned. This is where a mobile workspace comes in. A mobile workspace is a portable, always on, always connected working environment that follows an employee no matter where they go, no matter what device they chose to use, and no matter what connectivity they happen to be leveraging. What’s great is that this mobile workspace gives people access to all of the content they need to get their work done on the same devices that host personal content.
So what is needed in a complete mobile workspace? For people to get the most out of these new solutions, a mobile workspace must incorporate the following six characteristics:
- Access to applications. The number of applications that people use is growing. No longer do IT organizations need to think about just providing secure access to Windows apps. Now, mobile and SaaS applications are being used and IT must be able to allow secure use of these apps. A mobile workspace must provide access to any and all applications that a person would need to be productive.
- Access to corporate data. To get work done, people need access to their data. Whether it is a Word document, a PowerPoint presentation, or a set of customer contacts, without this data, work doesn’t get done. A mobile workspace must include secure access to all of a person’s corporate data so they can work or share on anything at a moment’s notice.
- Access to collaboration tools. When outside of the office, the ability to continue working with colleagues and customers is incredibly important. A mobile workspace must include the tools that will enable people to collaborate, videoconference, and share files as if they were all in one place.
- Access to the intranet and other internal resources. Accessing corporate resources, both apps and data, when outside the firewall is not always easy – but it needs to be. People working off the corporate LAN need tools to give them secure access to all of this content. A mobile workspace must make this possible by providing seamless access to content behind the firewall after appropriate device and identity checks are complete.
- Content access wherever people are and on the device of their choice. People work from a variety of locations, using a mix of personal and corporate devices. And, to make matters worse, most information workers use more than 3 devices in a given day!1 A mobile workspace must be accessible from all of these devices regardless of location to ensure people can be productive from anywhere.
- Flexibility for IT to provide services over any network and from any cloud. IT services are no longer simply delivered from the local datacenter or over the LAN. Instead, services must be able to run in any cloud (private, public, or hybrid) and delivered over any network (LAN, WAN, 3G/4G, etc.). A mobile workspace must allow IT the flexibility to host services in the most appropriate place and deliver them, with a great use experience, over any network.
But most importantly, all of this must be delivered to the same devices that host workers personal content. As an individual and an employee, I want my digital life to all be accessible wherever I am – both my work and personal apps and data. Meaning, I want to use my personal devices and not only access my photos and my personal apps, but also be able to access my work content to be productive.
Citrix solutions do just this. Citrix offers the industry’s most complete Mobile Workspace technology for secure delivery and management of mobile, web, SaaS and Windows apps, including email and collaboration, data & devices, over any network from any cloud. No other single vendor can provide these capabilities as part of single solution. And that is because Citrix has been focused on enabling people to work and play from anywhere for more than 10 years – this isn’t a new strategy, but instead, one that has been core to our strategy as a company.
Here is a few of the market leading technologies that make up the Citrix Mobile Workspace solution:
- XenApp mobilizes and secures Windows apps on any device
- XenDesktop securely delivers virtual Windows desktops and apps on any device
- XenMobile manages and secures mobile, web and SaaS apps on mobile devices
- GoToMeeting empowers people to meet and collaborate with anyone, anywhere
- ShareFile shares and syncs corporate data securely from any location
- NetScaler optimizes and secures app delivery and on any network
- CloudPlatform orchestrates and provisions apps, desktops and IT services from any cloud
Let us know what you think. What technologies or apps are most important for your mobile workspace?
1. Source: Forrester Research Inc’s Report, February 4, 2013, “2013 Mobile Workforce Adoption Trends”