Note: This is rough draft of the blog .please excuse for the typo’s and English”
After enrolling the device and navigating to the support page we see the error “Device not Connected”..
And while trying to download the Apps from the worxstore it gives a message as “Apps will be downloaded” but nothing happens.
This is mostly because of the key chain certificate missing on the mdm server.
1.Go the MDM server
3.Click on Add/Remove Snap-in
5.Click on My User Account
6.Click on OK and you can view the certificate on the Right Side
8.Select the certificate you have used
11.Check the radio button “Yes,Export the Private Key”
20.Click on Next
21.Type in the password that was used to generate the cert and make sure you select “Mark this Key as Exportable”
24.Sign Off worxhome and then Sign On again.
25.Go to support page and you should be able to see “Device Connected” message.
26.Download of Application from worxstore will work fine