Let´s take a walk thru for a user centric migration process, tied on XenDesktop deployment and maximize the return of investment while minimizing the total cost of ownership.
Principal steps for optimum decision are within the following guidelines:
- Aim for user experience
- Organize applications to groups, suites and families
- Fit applications to user scenario
- Decide deployment methods for scenario
- Prioritize organizational units
- Prioritize applications inside organizational unit
- Don´t use alternative deployment as remediation action
Keeping in mind the above rules of thumb, you need to think only about the user and his/her use case. Surprisingly I will call it as a user scenario…
Of course the technical knowledge is still there in the database, but if you are targeting to maximum value, it should be used for totally different things than remediation. Remediation should be the last resolution and the reason is simple, it takes time and costs money. It should be also considered if the application should be remediated at all.
We start from information discovery and depending on the case the following information should be collected if applicable / available:
- Unmanaged applications
- Managed devices and applications
- Application usage
- Application issues
- Organizational structure
- User scenarios
- Remediation effort
- Remediation time
- Testing time
- Cost for tester
- Cost for remediator
Even though some of the above information is not directly available, we can generate it later on in the process by simply putting things in the right context. Usually the seeds of information is easily available on the core IT systems; Active Directory and SCCM, possibly it can be partially collected by other tools like SysTrack from Lakeside Software.