Thanks to everyone who attended the July Citrix Support Secrets covering Troubleshooting XenApp with the Citrix Diagnostic Toolkit.  The recording and slides are now available.

Each month we pick a subject that is hot within the support dept, like a hot/common issue, new Citrix product or tools that make troubleshooting much easier.

All upcoming and previous (on-demand) webinars can be found here.

You can also down the slides from ALL previous webinar slides on our Slideshare account. Make sure to follow us to get notified of new content.


I am pleased to announce details of the August 2013 webinar.

The August 2013 webinar will cover: Configuring and Troubleshooting XenDesktop Sites.

Citrix XenDesktop introduced a number of new concepts and processes for desktop administrators. The goal of this session is to demystify these concepts and provide a tactical approach to deployment and troubleshooting of a XenDesktop environment. In this session we will demonstrate the core configuration that is required, and also cover proven troubleshooting approaches to the top three problems we see in customer deployments.

During this webinar you will learn:

  • The high-level XenDesktop database and services architecture
  • Configuring a typical site and common pitfalls
  • Troubleshooting tips for machine creation with pooled personal vDisks

Webinar Details
Thursday, 29th Aug 2013 @ 12pm EST/6pm CET

Looking forward to seeing many of you online.

David McGeough
Program Manager, WW Services Marketing