Thanks to everyone who attended the June Citrix Support Secrets covering Top Troubleshooting Tips and Techniques for Citrix XenServer Deployments.  The recording and slides are now available.

Each month we pick a subject that is hot within the support dept, like a hot/common issue, new Citrix product or tools that make troubleshooting much easier.

All upcoming and previous (on-demand) webinars can be found here.

You can also down the slides from ALL previous webinar slides on our Slideshare account. Make sure to follow us to get notified of new content.


I am pleased to announce details of the July 2013 webinar.

The July 2013 webinar will cover: Troubleshooting XenApp with the Citrix Diagnostic Toolkit.

When problems occur, support engineers need data points, debug tracing and context information to help determine root causes. Preparation and organization of commonly used tools has always been a time-consuming challenge, especially during outages. The Citrix diagnostics toolkit (CDT) addresses these challenges by rapidly deploying a suite of tools and options in an easy-to-use structured format.

During this webinar you will learn:

  • What is the Citrix Diagnostics Toolkit?
  • How and when to use the CDT?
  • How the CDT helps Citrix deliver better technical support?

Webinar Details
Thursday, 25th July 2013 @ 12pm EST/6pm CET

Looking forward to seeing many of you online.

David McGeough
Program Manager, WW Services Marketing