Date / Time: 16 October, 3:30 PM – 4:15 PM,
Room: International Convention Centre of Barcelona – CCIB – Room 114
Session Type: Breakout
Session Level: Technical – Intro
Product Category: GoToAssist
Content Type: Best Practices
Speaker: Stephen Smith
Manager, Systems Engineering, EMEA
Citrix Systems, Inc.

Are you aware of all that GoToAssist offers the IT sector? This introductory session explores how GoToAssist and the rise of flexible working are motivating IT companies to rethink their customer support. Learn how GoToAssist can accelerate your business growth with on-demand remote support, network monitoring and inventory management for your customers’ physical, virtual and mobile infrastructure.

Attend this session to discover how to:

• Implement GoToAssist Monitoring on your customers’ infrastructure.
• Monitor your customer’s infrastructure with the dashboard feature.
• Track alerts and troubleshoot issues with GoToAssist’s remote support capabilities.