I am here in San Francisco all this week attending Summit and Synergy. So I’ve decided to keep a diary of my time here so I can share my experiences of the sessions I attend and the people I meet.

Day 2 of Summit the team had customer interviews starting at 8am and continued all the way through to 5pm. The team received some very interesting feedback during the interviews which will help us build a better product.

A couple of the team members are also presenting a session “The Ultimate XenDesktop 5.x troubleshooting workshop”. This is a popular session and repeated 4 times. Each of the sessions sold out.

Mike Stringer, Managing Director of the TaaS team also had a Citrix TV interview, where he was asked about the direction the tool was taking. The booth also opened tonight so the TaaS booth had a flood of customers visiting and hearing all about the service.

So I try to attend as many sessions as possible, so what did I learn today?

  1. No one knows about Scout!  Citrix Scout captures key data points and CDF traces for selected computers followed by secure and reliable upload of the data package to Citrix Technical Support.  You can also use Scout data to upload to TaaS for online auto-analysis.  You can find the tool here.
  2. Desktop transformation touches the entire organization! Kevin Wilson, an architect from Duke Energy touched on this subject.  He talked about the importance of breaking down the integration process by process.  Very interesting.  If your at Synergy it might be worth to see if its a repeated session or check out the recording on SynergyTV.
  3. TaaS for XenDesktop – now available in beta.  The TaaS team are giving demo’s of the solution in the Expo hall.  Go see them.
  4. PowerShell is cool for managing/monitoring XenDesktop.  I caught the second half of the session delivered by three Citrix engineers where they demoed how to build PowerShell scripts to help manage, monitor and configure your XenDesktop environment.  Very powerful and might be worth the time to learn how to write PowerShell.
  5. XenDesktop & AppDNA, good combination.  Samit Patel talked about desktop transformation and how to identify install/runtime issues with app migration using AppDNA

Check out my daily diary below.

I also took lots of pictures during the event, you can find these on the Citrix Support Facebook site.


Citrix Support on:
Twitter – @citrixsupport & @citrixreadiness