A few weeks ago I wrote about some of the new features in XenDesktop 5.6 and System Center 2012 Configuration Manager that streamline configuration management across physical and virtual desktops.  We want to make it easy for administrators to leverage the same tools for image management, configuration management, and compliance monitoring for both their physical and virtual desktop environments.  It just makes sense.  Why force admins to use a dedicated set of tools when they’ve already invested time and money implementing and developing best practices using their existing tools?

True, there are a number of components and management tasks that are unique to a virtualized environment, and we provide tools like Desktop Studio and Desktop Director to address those.  But there is a lot that is and needs to be managed uniformly across both physical and virtual assets.  By plugging into Configuration Manager we recognize and support that need.

But what about monitoring, the so-called “day two” management needs of help desk and network operations center operators, as well as IT management looking for analytical data to help them manage service levels and capacity?  If anything, organizations need consolidation for monitoring even more than they do for “day one” management and configuration.   To support these needs we are excited to be working closely with ComTrade, the leading provider of Citrix Management Packs for Microsoft Systems Center Operations Manager.

ComTrade has developed a suite of Management Packs that provide IT departments with broad and deep insight, via Operations Manager 2012, into what’s happening in their Citrix environment, including XenDesktop, XenApp, Provisioning Services, and Web Interface components.  This includes:

  • Automated deployment topology discovery
  • Robust service health checking
  • Desktop registration monitoring and alerting
  • Historical trend reporting for logon, provisioning, and application delivery

Of course all this ties into the System Center Operations manager framework and when combined with other Management Packs for things like Windows Servers and Hyper-V hosts, storage, and network infrastructure provides a single pane of glass in which to monitor not just the virtualization software components but the full end-to-end deployment architecture for your environment.  An admin can easily go from reviewing alerts coming from the Citrix software to analysis of potential underlying infrastructure issues without needing to jump between multiple tools, thus reducing the time to resolution.  In addition, this all plugs into Operation Manager’s robust alerting and reporting capabilities, as well as its integration with System Center Orchestrator, which allows alerts to be propagated to other third party monitoring solutions.  Again, it’s about leveraging your existing monitoring infrastructure.

So, if you are looking at your current or upcoming deployment of XenDesktop or XenApp and wondering how you will monitor it you should take a look at the ComTrade solution.  They’ve made it pretty easy to do so with a new 60-day free trial available here.