Citrix Support is focused on ensuring Customer and Partner satisfaction with our products.
One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues via our Knowledge Center.

Find below the Citrix Knowledge Center Top 10 for March 2012.

Top 10 Technical Articles

Article Number Article Title
CTX129229 Recommended Citrix and Microsoft Hotfixes for XenApp 6 and Windows Server 2008 R2
CTX101644 Seamless Configuration Settings
CTX238200 Troubleshooting Client Drive Mapping
CTX106192 Access Gateway Software Updates
CTX368624 Troubleshooting Citrix Pass-through Authentication (Single Sign-On)
CTX711855 Common SSL Error Messages, and Respective Cause and Resolution
CTX124164 Issues Fixed in XenApp, XenDesktop, and Component Technologies
CTX101810 Communication Ports Used By Citrix Technologies
CTX129082 Application Launch Fails with Web Interface using Internet Explorer 9
CTX106531 Troubleshooting the Citrix XTE Service and Errors: There is no route to the specified address … Protocol Driver Error

Top 10 Whitepapers

Article Number Article Title
CTX131577 XenApp 6.x Desktop Virtualization – Optimization Guide
CTX110351 User Profile Best Practices for MetaFrame Presentation Server
CTX132799 XenDesktop and XenApp Best Practices
CTX124087 XenDesktop Modular Reference Architecture
CTX119036 User Profile Manager Deployment Best Practices
CTX120760 XenDesktop – Design Handbook
CTX129761 XenApp Planning Guide – Virtualization Best Practices
CTX131859 Best Practices and Recommendations for Citrix Receiver 3 and HDX Technology with XenDesktop 5.5
CTX117913 Technical Guide for Upgrading / Migrating to XenApp 5.0
CTX101739 Microsoft SQL Server 2000 Data Store Replication

Top 10 Hotfixes

Article Number Article Title
CTX116550 Citrix Presentation Server Client 10.200 for Windows
CTX130473 Hotfix Rollup Pack 1 for Citrix XenApp 6 for Microsoft Windows Server 2008 R2
CTX126653 Citrix Online Plug-in 12.1.44 for Windows with Internet Explorer 9 Support
CTX127640 Access Gateway 5.0 – Maintenance Release 5.0.3
CTX118445 Citrix XenApp Plug-in for Hosted Apps 11.0 and Streamed Apps 1.2 for Windows
CTX125156 Access Gateway Enterprise Edition 9.2, Maintenance Build 53.2
CTX127926 Hotfix Rollup Pack 7 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition
CTX132435 Hotfix XA650W2K8R2X64020 – For Citrix XenApp 6.5 for Windows Server 2008 R2 – English
CTX131456 Hotfix GPMx150WX64002 – For Group Policy Management Console for Windows x64 – English
CTX129345 Access Gateway Enterprise Edition 9.3, Maintenance Build 55.6

Top 10 Presentations

Article Number Article Title
CTX111560 Health Checks for Citrix Services Using Advanced Monitors
CTX103805 Resource Manager Feature Release 3
CTX108313 Introduction to Citrix MedEvac 1.0
CTX111093 Troubleshooting Common Citrix Printing Issues
CTX103803 Troubleshooting Seamless ICA Sessions
CTX103806 MetaFrame Printing
CTX105227 Introduction to the Common Diagnostic Facility
CTX107926 Presentation Server 4 Print Architecture
CTX111920 Selected Citrix Troubleshooting Tools
CTX129669 TechEdge 2011 – Overview of XenServer Distributed Virtual Switch/Controller and Troubleshooting Network Issues

Top 10 Tools

Article Number Article Title
CTX122536 Citrix Quick Launch
CTX106226 Repair Clipboard Chain 2.0.1
CTX111961 CDFControl
CTX113472 Citrix ICA File Creator
CTX123278 XDPing Tool
CTX109374 StressPrinters 1.3.2 for 32-bit and 64-bit Platforms
CTX116063 XenAppPrep Integration Utility for XenApp and Provisioning Services
CTX116474 Print Detective
CTX107935 MedEvac 2.5
CTX122962 Citrix Printing Tool

David McGeough

Citrix Support on:
Twitter – @citrixsupport & @citrixreadiness