Question Answer
Do you know about availability for Chromebooks with .se local
characters?
Yes we do have Chromebooks available with a Swedish keyboard
layout.  You can purchase them from
Google. – KG
will we see more chromeos options (other laptop manufacturers or
desktops)?
Point to event
recording as this exact question was answered during event. -CM
How do you do enterprise management for the chrome os? Point to event recording as this exact question was answered
during event. -CM
Do Chromebooks have access to RDP, VPN, and other remote access
sessions?
Point to event
recording as this exact question was answered during event. -CM
Why are the Gogle Laptops $200 to $400? This is the same pricing
as with Microsoft laptops. When I first heard of the Google Laptop, I got
excited thinking that we will finally get $100 to $200 laptops. I love Citrix
but the Google laptops still has a lot of selling to do at the current price
og Windows laptops.
Point to event recording as this exact question was answered
during event. -CM
I have clients looking into the “Private Cloud”
solutions (like Zenith’s MirrorCloud) and would this be a real option to that
solution.
Yes.  Answered during live webinar Q&A
Any plans for upgraded chromebook hardware? Series 5 is too weak
on CPU & memory in my opinion
Point to event recording as this exact question was answered
during event. -CM
Can we run our MS Access Apps on the Citrix server being
accessed from Chrome Books?
Yes that is exactly
what Citrix Receiver for Chromebook is doing; answered during the live
webinar Q&A
How does CloudGateway compare to Delivery Services 1.0
originally required to get Chromebook Receiver Tech Preview to work with
XenApp / XenDesktop?
Answered during live webinar Q&A
How will the CloudGateway integrate with existing Netscaler implementations? Answered during live
webinar Q&A
How does Chromebook OS work with USB devices? (IE: web cam,
printers, iPhone synchronization, etc.)
Point to event recording as this exact question was answered
during event. -CM
Is it possible for educational institutions to get an eval
Chomebook?
The easiest way to
evaluate a single Chromebook is to purchase one from Amazon.com
I can much more easily see replacing our PCs with ChromeBooks
than completely up-end our server/network set up. Is there an evolutionary
path to this? What remains of this vision if we were to leave our
AD/Exchange/MS-Live based infrastructure but replace our PCs with
ChromeBooks?
Absolutely – several customers have done exactly this.  There is no reason to up-end your existing
server/network setup.  Chromebooks are
simply a secure way for your users to access SaaS, browser, or legacy Windows
applications with easier management and far lower TCO. -CM
Can I give different access to different users? Example:
Powerpoint to usergroup A, but not to usergroup B? Thanks.
Point to event
recording as this exact question was answered during event. -CM
Will the CitrixCloudGateway be integrated into NetScaler
applicances?
Answered during live webinar Q&A
Is there chrome OS for desktop/Thinclient, Booting from Central
Storage?
Chrome OS can already
be thought of as a stateless thin-client device.  It will come in several forms from several
OEMs including desktop versions without a screen, etc. -CM
How well does Citrix run WITHOUT an active directory? The answer is a qualified yes.
See the following Citrix blog post for additional details
/blogs/2009/11/27/using-xenapp-without-ad/
is the “service” sold through 3rd party vendors? How
does a small business get started?
Answered during live
webinar Q&A
how difficult is it to deploy chromebooks via the netscaler? Answered during live webinar Q&A
Our organization is subject to stringent Sarbanes Oxley, SAS70
and other compliance audit requiremetns. Does this solution meet such
requirements?
In addition to the
vast majority of Fortune 500 companies, including many of the world’s leading
US-based and multinational financial services companies are utilizing Citrix
desktop virtualization technology.
What is the average cost per user for the Citrix VDI using
Windows office pro?
Please contact Citrix or a Citrix partner to discuss your unique
use case as there are many variables involved.   In addition to Citrix XenDesktop and
Citrix XenApp, Citrix compelling VDI in a box is a solution targeted to SMB
organization.
http://deliver.citrix.com/go/citrix/Buy
What do I need on the XenApp 5 side to attach a Chromebook to my
current infrastructure? Just a Web Interface site, or a services site?
Point to event
recording as this exact question was answered during event. -CM
Do you support all software, or is it something that I would
have to check out with Cirtix before I test.
Point to event recording as this exact question was answered
during event. -CM
How do you do enterprise management of the ChromeBook/ChromeOS? Point to event
recording as this exact question was answered during event. -CM
Is the Chromebook and Receiver technologies all based on 64-bit
architecture?
The complete usage model involves a client component, a server
component and the ICA protocol over the network.  The client component, Citrix Receiver for
Chromebook  is entirely build on
JavaScript/HTML5.  The server component
is a XenApp or XenDesktop system. For XenApp, Citrix Receiver supports both
XenApp 6.5 which is based on 64-bit OS and also XenDesktop 5.0.
Authentication in HTML5 interface vs “more
traditional” Receiver interface – any differences?
Answered during live
webinar Q&A
Do you have a approximate cost /user for desktop/end user
services. Most enterprises use 3-4K /user as a standard cost? With Cloud and
VDI, is there new cost models being published?
As noted in the earlier pricing question.  Please contact Citrix or a Citrix partner
to discuss your unique use case as there are many variables involved.   In addition to Citrix XenDesktop and Citrix
XenApp, Citrix compelling VDI in a box is a solution targeted to SMB organization.  http://deliver.citrix.com/go/citrix/Buy
What are the minimum hardware requirements for a computer to run
Chrome-OS ?
Chrome OS currently
comes pre-bundled with specific hardware for 3 reasons: (1) so that we can
use technologies like TPM-based encryption and verified boot for an
ultra-secure Chromebook; (2) so we can ensure proper performance; and (3) so
we can ensure basic functionality such as integrated webcam, USB devices,
etc.  The open source Chromium OS is
not supported by Google, doesn’t have the necessary security features,
doesn’t come with enterprise management features, etc. -CM
is offline use, a planned feature? Point to event recording as this exact question was answered
during event. -CM
please describe in more detail the off-line experience of users
of Citrix receiver. thank you.
Answered during live
webinar Q&A
Is there any plan to release a thin desktop client based on
Chrome OS similar to Wyse terminals.
Chrome OS can already be thought of as a stateless thin-client
device.  It will come in several forms
from several OEMs including desktop versions without a screen, etc. -CM
are there limitations in regards to the functionality of Citrix
Receiver on the Chrome Book compared to other “OSes”?
Receiver for
Chromebook does not have the complete HDX features supporting with the other
OS’es.   The higher end graphical applicationswith Receiver for
Chromebook is not yet optimized, but most general applications will work
great.  The technology for the
Chromebook Receiver is in the process of being ported to be run from HTML5
browsers into 2012.
From the Citrix perspective is there anything unique about the
Chromebook vs. Android tablets, iPads, or any other end point?
Chromebooks offer an interesting use case with Citrix
technology.   Receiver for Chromebook
is entirely built on HTML5/Javascript which is unique among the Citrix
Receiver family of products.  Many of
the unique benefits of Receiver for Chromebooks in the enterprise were
covered during the webinar and the Q&A.
does it make sense to virtualize my existing desktop and move it
into the cloud or move docs to cloud and subscribe to apps?
The long-term play for
most organizations is to move to a 100% serverless / SaaS environment which
would mean something like Google Apps.
Virtualization is great due to the increased security of the client
devices so can be a good interim step. -CM
Is Citrix economical for an organization with less than 20
employees?
Citrix has a new solution focused on SMB called
VDI-in-a-box.  Citrix acquired this
technology from Kaviza and has fully integrated it into the Citrix product
line.  More product, ROI and demo
information can be found at the citrix VDI-in-a-box landing page on
citrix.com:
http://www.citrix.com/English/ps2/products/product.asp?contentID=2316437&ntref=prod_top
How well does Chromebook and Citrix work with the web cam, USB
devices like smartphone synchronization and USB printers?
Point to event
recording as this exact question was answered during event. -CM
Since other OS manufacturers are converting to how Google Chrome
works, why should I not just wait and convert then?
Roadmaps from other OS manufacturers could be several years out
and will likely not be as stateless or secure. -CM
Do the applications and desktops support printing or sound redirection? Yes. -CM
Just tried [url]http://chrome.citrixcloud.net/receiverweb/[/url]
and got message “this version of Citrix Receiver is supported only on
Chromebook”
Try this url for a free citrixcloud hosted demo on your
chromebook:
http://www.citrixcloud.net/chrome
For general receiver product and version information, please reference
www.citrix.com/receiver
Do localize Chrome OS? Yes.  Chrome OS is localized in all the primary
languages with several more coming. -CM
is there much perceived lag between using virtual apps (i.e.
photoshop the only real ‘platform app’ I’d need) on a chrome book?
Answered during live webinar Q&A
Two questions we are a design company: is there a solution for
photoshop/Illustrator to build art and what about design collaboration? What
about online file storage and archiving of images and video we have tera
bytes of data that we need to find and have access to quickly
Answered during live
webinar Q&A
How are the chrome books performance in comparison to ordinary
laptops
Boot, suspend, and shutdown performance should be ~10 times
faster on Chromebooks.  Browsing
performance should be at least as fast if not significantly faster depending
on what other programs are vying for resources on ordinary laptops (e.g.
virus scanners, etc.). -CM
Is Java supported on ChromeOS Java applets are not
currently supported due to how insecure they are.  Fortunately, this legacy web technology is
being phased out for HTML5 across the board, but, in the mean time, any type
of virtualization technology (e.g. VNC, RDP, Citrix Receiver for Chromebooks,
VMWare View from Ericom, etc.) should allow you to be able to run those
legacy web technologies. -CM
Google and Chromebooks are very K12 education-friendly. How does
Citrix work in K12, both from a cost perspective and simplicity perspective?
Education is one of the biggest verticals for using Citrix
technology.   There are several
customer success stories with K12 school districts on the citrix Customer
Success Center landing page.   You can
search by industry (education) or enter a keyword; http://www.citrix.com/lang/English/ourCustomers.asp?ntref=footer.  Here is a link with keyword
“school” bringing up 15-20 education success stories
Many enterprise applications depend on a directory service (AD,
LDAP, etc) for single points of authentication. Would Chromebooks require end
users to login every time they connect to an enterprise pp?
Chrome OS login is
optional and your existing methods of web authentication should still all
work fine on the Chromebook. -CM
are chromebooks available worldwide? Chromebooks are available in several countries around the
world.  Contact your local reseller or
Google sales representative for more information (www.google.com/chromebook).
-CM
Where will be the user file located and retrieved? The Chromebook has a
local file store and file folder that you can navigate.
Does Chromebook will work with Xenapp 5.0? Answered during live webinar Q&A
Basically? Can a user continue working on her/his word document
while no WiFi/3G connection to the server?
There are several
offline HTML5 editors available (both free and paid) on the Chrome Web Store.
-CM
Is there any sort of enterprise pricing available on
chromebooks, should it be implemented in numbers?
To get pricing and volume discount information, contact your
local reseller or Google sales representative for more information
(www.google.com/chromebook). -CM
Can we run Chrome OS on XenClient? ? -CM
can I get a wireless mouse with a Chromebook? (can you suggest a
brand that supports that? do they have USB ports?)
Most wireless mice work fine with Chromebooks. -CM
When we can buy Chrome books here in EU? Contact your local
reseller or Google sales representative for more information
(www.google.com/chromebook). -CM
Must we hoste our MS App on your Google server? Where do we go
to get more information / pricing?
As noted above, contact Citrix or a Citrix partner for
additional pricing information and options.
Are there any ROI calculations that you have comparing moving
from traditional pc’s/laptops to chromebooks?
We see that
Chromebooks have 70% lower TCO than a traditional laptop.
Are location services (i.e. Computrace) available for recovering
stolen devices?
Fortunately, connected Chromebooks are 100% stateless which
means if one is lost, no data should be lost or available to thieves.  However, even if users have been working
offline, 100% of the user data is encrypted always which means no one could
get to any stateful data anyway. -CM
how much bandwidth does it takes to support vdi?
Chromium was ported to a Flash Drive and made freely available.
Our teams have had a great experience using these to turn a walk up machine,
their machine. Does Google have any intention to full support the ability for
users to carry chrome in their pocket?
We do not plan to productize ChromeOS separate from an
integrated Chromebook device.
We are having issues with running XenApp on remote sites. Chris – We need more
information on your specific issue.  We
will have someone contact you directly
how is chrome books xen desktop function performance in
comparison to ordinary laptops
Answered during live webinar Q&A
Is there education pricing for Citrix? View this link for
additional education vertical information.
http://citrix.com/lang/English/lp/lp_2305121.asp?prog=education#education
Are we able to publish MAC desktops, yet? No, not at this time.
Would CloudGateway require additional Citrix licensing? Answered during live
webinar Q&A
What web filtering options are available for the K12 market? Schools and businesses can certainly filter which websites can
be accessed by their users on Chromebooks.
There are several methods for doing this (from the Chromebook
management console to setting up their own firewalls or proxies). -CM
Is Citrix the only provider of Virtual Desktops? Citrix is the clear
market leader in desktop virtualization.
Citrix is the only vendor listed in the leaders category of the recent
IDC Desktop Virtualization MarketScape industry report – June 2011 (doc
#228619).  Gartner noted in  9/14/11 report that Citrix XenDesktop is
the clear market leader.  Gartner ID
Number: G00215870
how much extra bandwidth is expected to be used with
virtualization?
Please reference the following for additional bandwidth related
information.
http://support.citrix.com/article/CTX126191
I have installed the receiver. How can access the demo from a
Chrome browser (not chromebook)?
Answered during live
webinar Q&A
This is all awesome, but why wouldn’t I buy Android Tablets for
my people?
Android tablets have a few key differences to Chromebooks.  First, they are not stateless – which means
several applications can and often do store user data – this means if an
Android tablet is lost, critical data could be lost.  Second, the browser doesn’t yet have the
capabilities of full OS browsers (e.g. extensions, etc.).  Third, the touch interface, while
definitely rich, isn’t suited for all-day work by students or employees.  Fourth, the security model of the Android
OS is quite different than that of Chromebooks.  Remember that on Monday morning, when every
single student or employee opens their Chromebook, they’ll all be running the
exact same blessed OS since the verified boot technology checks every bit of
the OS at boot time. -CM
Could you attend this webcast from a Chromebook? What would be
required?
Yes – if this webcast
uses HTML5, it should work fine.  If
the webcast currently uses a legacy (and insecure) web technology such as
Java applets, any type of virtualization technology (e.g. VNC, RDP, Citrix
Receiver for Chromebooks, VMWare View from Ericom, etc.) should allow you to
be able to run the webcast. -CM