Citrix TaaS is a new initiative from Citrix Support, focused on making the support of your Citrix environments as easy as possible. It features tools and online auto-analysis capabilities that will help customers collect environment information, analyze that information and receive tailored recommendations based on their Citrix environment and configuration.
At Synergy Barcelona a couple of weeks ago Citrix Support launched the public beta of Tools as a Service for XenServer and NetScaler.
Jerome Reid, development manager with Citrix responsible for TaaS for XenServer gave a demo of the tool to Citrix TV. Check it out below.
Tools as a Service is available today, logon to https://taas.citrix.com/ with your MyCitrix and start troubleshooting your XenServer and NetScaler issues.
You can also checkout the TaaS webinar which was recorded a couple of months back explaining the reason behind the initiative and problems it solves.