Citrix Support is focused on ensuring Customer and Partner satisfaction with our products.

One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues via our Knowledge Center.

Find below the Citrix Knowledge Center Top 10 for June 2011.

Top 10 Technical Articles

Article Number Article Title
CTX101644 Seamless Configuration Settings
CTX238200 Troubleshooting Client Drive Mapping
CTX368624 Troubleshooting Citrix Pass-through Authentication (Single Sign-On)
CTX711855 Common SSL Error Messages, and Respective Cause and Resolution
CTX129082 Application Launch Fails after Upgrading to Internet Explorer 9
CTX129229 Recommended Citrix and Microsoft Hotfixes for XenApp 6 and Windows Server 2008 R2
CTX106531 Troubleshooting the Citrix XTE Service and Errors: There is no route to the specified address … Protocol Driver Error
CTX106192 Access Gateway Software Updates
CTX804493 Users Prompted to Download ICA File, Launch.ica, Instead of Launching the Connection
CTX101810 Communication Ports Used By Citrix Technologies

 

Top 10 Whitepapers

Article Number Article Title
CTX129761 XenApp Planning Guide – Virtualization Best Practices
CTX110351 User Profile Best Practices for MetaFrame Presentation Server
CTX120760 XenDesktop – Design Handbook
CTX124087 XenDesktop Modular Reference Architecture
CTX101997 Citrix Secure Gateway Secure Ticket Authority Frequently Asked Questions
CTX119036 User Profile Manager Deployment Best Practices
CTX117913 Technical Guide for Upgrading / Migrating to XenApp 5.0
CTX111311 Using SQL Server 2005 Database Mirroring to Improve Citrix XenApp Farm Disaster Recovery Capabilities
CTX125630 Citrix XenDesktop with Login Consultants VSI
CTX101739 Microsoft SQL Server 2000 Data Store Replication


Top 10 Hotfixes

Article Number Article Title
CTX127136 Citrix Offline Plug-in 6.0.2 for Windows – English
CTX122756 Hotfix Rollup Pack 6 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition
CTX116550 Citrix Presentation Server Client 10.200 for Windows
CTX125388 Hotfix XA600W2K8R2X64001 – For Citrix XenApp 6.0 for Windows Server 2008 R2 – English
CTX129224 Hotfix XA600W2K8R2X64060 – For Citrix XenApp 6.0 for Windows Server 2008 R2 – English
CTX126653 Citrix Online Plug-in 12.1.44 for Windows with Internet Explorer 9 Support
CTX122761 Hotfix Rollup Pack 6 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 64-bit Edition
CTX120923 Hotfix Rollup Pack 5 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition
CTX118445 Citrix XenApp Plug-in for Hosted Apps 11.0 and Streamed Apps 1.2 for Windows
CTX127023 Hotfix XA600W2K8R2X64018 – For Citrix XenApp 6.0 for Windows Server 2008 R2 – English


Top 10 Presentations

Article Number Article Title
CTX129629 TechEdge 2011 – Health Checking Monitoring Alerting and Troubleshooting Citrix Solutions
CTX111920 Selected Citrix Troubleshooting Tools
CTX129669 TechEdge 2011 – Overview of XenServer Distributed Virtual Switch/Controller and Troubleshooting Network Issues
CTX105908 Get the Most Out of Your Resource Manager Summary Database
CTX111560 Health Checks for Citrix Services Using Advanced Monitors
CTX126982 Troubleshooting the XenDesktop VDA
CTX129665 TechEdge 2011 – Case Studies on Troubleshooting XenApp 6
CTX119104 TechEdge 2008 – Troubleshooting Tools for a XenApp Environment
CTX129663 TechEdge 2011 – Case Studies on Troubleshooting XenDesktop 5
CTX125175 TechEdge 2010 – Debugging a Citrix XenApp and XenDesktop Environment


Top 10 Tools

Article Number Article Title
CTX122536 Citrix Quick Launch
CTX113472 Citrix ICA File Creator
CTX106226 Repair Clipboard Chain 2.0.1
CTX111961 CDFControl
CTX123278 XDPing Tool
CTX116063 XenAppPrep Integration Utility for XenApp and Provisioning Services
CTX109374 StressPrinters 1.3.2 for 32-bit and 64-bit Platforms
CTX107935 MedEvac 2.5
CTX125365 XenServer Workload Balancing Administration Tool
CTX116474 Print Detective

David

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