Citrix Support is focused on ensuring Customer and Partner satisfaction with our products.
One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues via our Knowledge Center.

Find below the Citrix Knowledge Center Top 10 for May 2011.

Top 10 Technical Articles

Article Number Article Title
CTX101644 Seamless Configuration Settings
CTX368624 Troubleshooting Citrix Pass-through Authentication (Single Sign-On)
CTX711855 Common SSL Error Messages, and Respective Cause and Resolution
CTX238200 Troubleshooting Client Drive Mapping
CTX106192 Access Gateway Software Updates
CTX106531 Troubleshooting the Citrix XTE Service and Errors: There is no route to the specified address … Protocol Driver Error
CTX101810 Communication Ports Used By Citrix Technologies
CTX114501 Supported Databases for Citrix Products
CTX677542 Advanced Concepts – Farm Maintenance
CTX115637 Citrix Multi-monitor Configuration Settings and Reference

Top 10 Whitepapers

Article Number Article Title
CTX120760 XenDesktop – Design Handbook
CTX110351 User Profile Best Practices for MetaFrame Presentation Server
CTX101997 Citrix Secure Gateway Secure Ticket Authority Frequently Asked Questions
CTX124087 XenDesktop Modular Reference Architecture
CTX101739 Microsoft SQL Server 2000 Data Store Replication
CTX111311 Using SQL Server 2005 Database Mirroring to Improve Citrix XenApp Farm Disaster Recovery Capabilities
CTX119036 User Profile Manager Deployment Best Practices
CTX117913 Technical Guide for Upgrading / Migrating to XenApp 5.0
CTX127050 Windows 7 Optimization Guide
CTX125126 Advanced Memory and Storage Considerations for Provisioning Services

Top 10 Hotfixes

Article Number Article Title
CTX127136 Citrix Offline Plug-in 6.0.2 for Windows – English
CTX122756 Hotfix Rollup Pack 6 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition
CTX116550 Citrix Presentation Server Client 10.200 for Windows
CTX125388 Hotfix XA600W2K8R2X64001 – For Citrix XenApp 6.0 for Windows Server 2008 R2 – English
CTX129267 Hotfix XS56EFP1006 – For XenServer Feature Pack 1
CTX122761 Hotfix Rollup Pack 6 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 64-bit Edition
CTX120923 Hotfix Rollup Pack 5 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition
CTX118445 Citrix XenApp Plug-in for Hosted Apps 11.0 and Streamed Apps 1.2 for Windows
CTX125235 Citrix Online Plug-in 12.0.3 for Windows
CTX129381 Hotfix CPVS56SP1E029 – For Citrix Provisioning Services 5.6 SP1

Top 10 Presentations

Article Number Article Title
CTX111920 Selected Citrix Troubleshooting Tools
CTX105908 Get the Most Out of Your Resource Manager Summary Database
CTX126982 Troubleshooting the XenDesktop VDA
CTX111560 Health Checks for Citrix Services Using Advanced Monitors
CTX119104 TechEdge 2008 – Troubleshooting Tools for a XenApp Environment
CTX111562 Troubleshooting the Citrix NetScaler Application Switch
CTX126981 XenApp and XenDesktop Authentication
CTX125175 TechEdge 2010 – Debugging a Citrix XenApp and XenDesktop Environment
CTX125180 Troubleshooting XenDesktop, Provisioning Services & XenServer Integration
CTX107927 Brief Troubleshooting Guide Presentation iForum 2005

Top 10 Tools

Article Number Article Title
CTX122536 Citrix Quick Launch
CTX106226 Repair Clipboard Chain 2.0.1
CTX113472 Citrix ICA File Creator
CTX111961 CDFControl
CTX123278 XDPing Tool
CTX116063 XenAppPrep Integration Utility for XenApp and Provisioning Services
CTX109374 StressPrinters 1.3.2 for 32-bit and 64-bit Platforms
CTX107935 MedEvac 2.5
CTX122962 Citrix Printing Tool
CTX113554 CTX_CpsvcUser Re-creation Tool for 32-Bit and 64-Bit Versions of Presentation Server 4.5

David
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