Of all the “oh, wow” moments at Synergy, the unveiling of the Citrix Innovation Award winner is one of the very best. There’s always much anticipation for this award, which showcases compelling, real-life examples of business innovation and IT simplicity. Part of the buzz surrounding this award is due to the fact that the winner is chosen by popular vote. That means all of you – our partners, customers and employees – get to vote for the organization that has used virtual computing to transform their business in the most profound and dramatic ways.

And it’s clear you take this responsibility seriously! Once we narrowed down the extensive list of 35 nominees to just three finalists, you all stepped in to review their video profiles and vote for the organization that best embodies the spirit of innovation through virtualization.

After you all voted, Citrix CEO Mark Templeton had the honor of announcing the winner during his keynote today. The room literally exploded with applause when Mark revealed the winner. Now, I feel privileged to pass on the good news and tell you that the winner of the 2011 Citrix Innovation Award for Synergy San Francisco is ….TD Bank.


One of the largest banks in Canada with a presence throughout North America, TD Bank has a core goal: to be the best run bank in the world. Key to this goal is delivering legendary customer service, and key to this customer service is providing their employees with an extraordinary place to work. To that end, TD Bank implemented an Agile Workplace Strategy (AWS) to give employees the ability to work anytime, anywhere, in an environment that supports work-life balance, environmental sustainability and a dynamic, performance-based culture. Citrix technology helps make this vision a reality.

TD Bank uses Citrix virtual computing to centrally manage applications to more than 20,000 users around the world, and an enterprise-wide virtualization project is underway for more than 80,000 employees. However, the Citrix infrastructure was put to the test early in TD’s implementation when the company needed to rapidly implement a workshifting strategy for its entire Toronto workforce in response to the potential for disruption during the G20 Summit in Toronto in June 2010. In just six weeks, TD created a complete virtualized application platform for more than 12,000 users, enabling them to work from alternate locations for a full week with no disruption to customers. It’s a great example of the role Citrix technology can play in Business Continuity Planning – something that all businesses need to do.  At TD Bank, the experience offered dramatic proof of the power of virtual computing to transform work for both the bank and its employees, and led to a groundswell of enthusiastic, broad-based support for the AWS project as a whole. 

Bottom Line: TD Bank has used virtual computing to transform its organization into a more employee-friendly workplace while improving business flexibility and continuity—a standard of innovation to be expected from one of the world’s best-run banks. 

My thanks to the thousands of you who voted this year.  Your participation in selecting TD Bank as this year’s Innovation Award winner is much appreciated! Please join me and all of us here at Citrix in congratulating TD Bank and recognizing the tremendous achievements of all the 2011 Innovation Award finalists, including Seattle Children’s Hospital and KLA-Tencor. I know you will be inspired by their stories of innovation.