At Citrix TechEdge San Francisco 2011, you’ll get a chance to meet some of Citrix Support’s top engineers. One of these is Don Williams. Don is a TRM/Escalation Manager working remotely in the New York area. Since I am based in Dublin, Ireland we used Skype to conduct the interview. Check out the video interview below.
Learn more about TechEdge San Francisco 2011, http://citrix.com/techedge, and stay tuned for more weekly close-up interviews with the TechEdge presenters.
Let Don know any thoughts, questions or feedback you might have for his session by leaving a comment below.