Citrix Support is focused on ensuring Customer and Partner satisfaction with our products.
One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues via the Knowledge Center, Citrix Forums and Citrix TV.

John Burgess from our WW Support Readiness team recently created a series of videos covering Delivery Services & Self Service Plug-in. There are four videos in the series:

Part 1 – Merchandising Server component, concentrating on what’s new in Merchandising Server 2.1

Part 2 – Receiver component, concentrating on what’s new in Receiver for Windows 2.1

Part 3 – Delivery Services component, overview of what Delivery Services 1.0 is all about and how to configure it

Part 4 – Self Service Plug-in component, covering an overview of Self Service Plugin 2.0, what’s new and how to configure it

David
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