Citrix Support is focused on ensuring Customer and Partner satisfaction with the support of our products. One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues for finding answers and resolving problems. A key area that the Support teams focus on is development of troubleshooting and health checking tools.

Following on from my last post about the XDDBDiag for XenDesktop Tool another recently released tool from Citrix Support is the XenDesktop Session State Monitor Tool.

The Session State Monitor Tool actively monitors ICA connections and disconnections to the Virtual Desktop Agent (VDA) on which it is running. The tool provides the ability to specify custom commands for Disconnect, Reconnect, and Startup. The tool also has the ability to allow the endpoint (client) name to smoothly roam with the VDA’s XenApp double-hop sessions. The tool does this by disconnecting the VDA to XenApp sessions, updating the appropriate registry key for ‘clientname’, and then reconnecting the disconnected VDA to XenApp sessions.

You can download the XenDesktop Session State Monitor Tool here.

Citrix Support on:
Twitter – @citrixsupport & @citrixreadiness