Citrix Support is focused on ensuring Customer and Partner satisfaction with the support of our products. One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues for finding answers and resolving problems. A key area that the Support teams focus on is development of troubleshooting and health checking tools.

Following on from my last post about the MessageHistory 2.1 Tool another recently released tool from Citrix Support is the XDDBDiag for XenDesktop .

This command line support tool will perform a consistency check on the data in a XenDesktop 5 database. It will also output the following diagnostic data into comma separated value (csv) files located in a compressed file (zip) named computername_XDDBDiag_Output.zip to the same directory in which the program is located.

  • Site Information
  • VDA Information
  • Current Connections / Connection Log
  • Hypervisor Connections
  • Policy Information
  • Desktop Groups
  • Controller Information

You can download the XDDBDiag for XenDesktop here.

David
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