Citrix Support is focused on ensuring Customer and Partner satisfaction with our products. We are working on multiple items to help make it easier to find answers and solve problems via self-service avenues, all of which are available to all our Partners and Customers to leverage.

In November 2009 we launched the How To video initiative and to date have over 200 videos covering 14 products available on Citrix TV.

I’m delighted to announce that our support teams have been busy and have started to churn out some EdgeSight videos. See some of the videos available below.

How To: Create a Script using Edgesight for LoadTesting

How To: Determine the Citrix EdgeSight Agent Version

How To: Troubleshoot EdgeSight for NetScaler

How To: Create a real-time alert for a process or application crash in EdgeSight

If you have a How To video suggestion or feedback on the current videos, contact us via one of the following channels:

Current video series available on Citrix TV are:

Citrix Support on:
Twitter – @citrixsupport & @citrixreadiness