Citrix Support is focused on ensuring Customer and Partner satisfaction with our products.
One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues via our Knowledge Center.

Find below the Citrix Knowledge Center Top 10 for September 2010.

Top 10 Technical Articles

Article Number Article Title
CTX368624 Troubleshooting Citrix Pass-through Authentication (Single Sign-On)
CTX711855 Common SSL Error Messages, and Respective Cause and Resolution
CTX238200 Troubleshooting Client Drive Mapping
CTX101644 Seamless Configuration Settings
CTX106531 Troubleshooting the Citrix XTE Service and Errors: There is no route to the specified address … Protocol Driver Error
CTX107572 Troubleshooting Tools for Citrix Environments
CTX677542 Advanced Concepts – Farm Maintenance
CTX106192 Access Gateway Software Updates
CTX564283 Troubleshooting 1003 and 1004 Terminal Server Licensing Errors
CTX101705 Troubleshooting Slow Logons

Top 10 Whitepapers

Article Number Article Title
CTX110351 User Profile Best Practices for MetaFrame Presentation Server
CTX124565 Best Practices: Customizing Microsoft Office 2010 for Streaming Environments
CTX117913 Technical Guide for Upgrading / Migrating to XenApp 5.0
CTX124087 XenDesktop Modular Reference Architecture
CTX126190 Desktop Virtualization Top 10 Mistakes Made
CTX101997 Citrix Secure Gateway Secure Ticket Authority Frequently Asked Questions
CTX101739 Microsoft SQL Server 2000 Data Store Replication
CTX119036 User Profile Manager Deployment Best Practices
CTX118735 XenServer Demo and Evaluation Setup Guide
CTX124799 User Profiles for XenApp and XenDesktop

Top 10 Hotfixes

Article Number Article Title
CTX122756 Hotfix Rollup Pack 6 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition
CTX125480 Citrix Offline Plug-in 6.0.1 for Windows – English
CTX125235 Citrix Online Plug-in 12.0.3 for Windows
CTX116550 Citrix Presentation Server Client 10.200 for Windows
CTX120923 Hotfix Rollup Pack 5 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition
CTX118445 Citrix XenApp Plug-in for Hosted Apps 11.0 and Streamed Apps 1.2 for Windows
CTX122761 Hotfix Rollup Pack 6 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 64-bit Edition
CTX109307 Hotfix Rollup Pack PSE400W2K3R02 – For Citrix Presentation Server 4.0, Citrix Access Essentials 1.0 and 1.5 for Windows Server 2003
CTX125388 Hotfix XA600W2K8R2X64001 – For Citrix XenApp 6.0 for Windows Server 2008 R2 – English
CTX126398 Hotfix CPVS51SP2E030 – For Citrix Provisioning Services 5.1 SP2

Top 10 Presentations

Article Number Article Title
CTX105908 Get the Most Out of Your Resource Manager Summary Database
CTX111920 Selected Citrix Troubleshooting Tools
CTX111560 Health Checks for Citrix Services Using Advanced Monitors
CTX125175 TechEdge 2010 – Debugging a Citrix XenApp and XenDesktop Environment
CTX123530 XenDesktop 4.0 Core Infrastructure and Features – GoToWebinar
CTX125180 Troubleshooting XenDesktop, Provisioning Services & XenServer Integration
CTX121117 Troubleshooting Tools and Methodology for Citrix XenApp 5 Environment
CTX111562 Troubleshooting the Citrix NetScaler Application Switch
CTX119104 TechEdge 2008 – Troubleshooting Tools for a XenApp Environment
CTX125177 TechEdge 2010 – Troubleshooting XenDesktop Deployments

Top 10 Tools

Article Number Article Title
CTX122536 Citrix Quick Launch
CTX113472 Citrix ICA File Creator
CTX106226 Repair Clipboard Chain 2.0.1
CTX116063 XenAppPrep Integration Utility for XenApp and Provisioning Services
CTX111961 CDFControl
CTX116474 Print Detective
CTX122962 Citrix Printing Tool
CTX109374 StressPrinters 1.3.2 for 32-bit and 64-bit Platforms
CTX126491 HDX Experience Monitor for XenApp
CTX107935 MedEvac 2.5

Citrix Support on:
Twitter – @citrixsupport & @citrixreadiness