Citrix Support is focused on ensuring Customer and Partner satisfaction with the support of our products. One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues for finding answers and resolving problems. A key area that the Support teams focus on is development of troubleshooting and health checking tools.

Citrix Support have been developing tools to help You, our Partners and Customers to troubleshooting your Citrix environments for many years now. Over the past year I have developed some video demos and wrote blogs to increase the awareness of these tools. Below you will find the full list of tools available from Citrix Support along with links to useful resources.

Let me know if I am missing any. Thanks.

Troubleshooting Tool Name Download Link Overview & Demo Video Blog
UPM Log Parser Tool CTX123005 CitrixTV Video Blog
CDFMarker Tool CTX124577 CitrixTV Video Blog
SsOnExpert Tool CTX124918 CitrixTV Video Blog
XDPing Tool CTX123278 CitrixTV Video Blog
Logoff Sessions Tool CTX124949 CitrixTV Video Blog
Quick Launch Tool CTX122536 CitrixTV Video Blog
MedEvac Tool CTX107935 CitrixTV Video Blog
Printing Tool CTX122962 CitrixTV Video Blog
XenApp 6 Migration Tool CTX125471 CitrixTV Video Blog
CDFAnalyzer Tool CTX122741
CDFControl Tool CTX111961
ICA File Creator Tool CTX113472
License Path Utility Tool CTX111344
Port Check Utility Tool CTX122450
Profiler Template for SQL 2000 Tool CTX120629
Profiler Template for SQL 2005 Tool CTX120630
XenAppPrep Integration Utility for XenApp and PVS Tool CTX116063
Client IP Extraction Module – ISAPI – for use with NetScaler CTX119347
CTX_SmaUser Re-creation Tool CTX117330
CtxCPMDiag – For Password Manager Agent CTX124811
CtxHideEx32 CTX110341
CTXReports CTX119955
CtxsLicChk – Citrix License Check Utility CTX123935
DSCHECK – XenApp Data Store Checker Tool Commands CTX124406
DSCHECK Version 5.15 CTX117329
DSInfo 1.2 CTX114916
DSRepCheck – SQL Replication Test Tool – For XenApp 6 CTX124815
DSView CTX106232
EdgeSight Database Size Estimation Tool CTX122146
EdgeSight Load Testing XenApp Using Office 2007 CTX122568
Enabling Remote Installation for Citrix Receiver CTX121355
Endpoint Analysis Antivirus Scan Package Autoupdate Scripts CTX111343
FTACLN CTX106280
HDX Experience Monitor for XenDesktop CTX123058
Health Monitoring and Recovery Test Pack CTX123197
JetTest CTX116532
LBDiag – XenApp 6 Load Balancing Diagnostic Tool CTX124446
MFCOM to Powershell Script Searcher CTX125089
MigrateToSqlExpress CTX118693
NetScaler CPU tight-loop (LCT) monitor CTX121569
NetScaler CPU Usage Conditional Profiler CTX121568
Nsconmsg to Excel Tool CTX122317
PDBFinder for 32-bit and 64-bit Platforms CTX110629
Print Detective CTX116474
QueryDC CTX106317
SQL Replication Test Tool Version 4.2 CTX111656
SysPool Tool CTX122204
SystemDump 3.1 for 32-bit and 64-bit platforms CTX111072
TSUserLog CTX114179
Wireshark for Netscaler CTX122318
XenApp Console Discovery Repair CTX124805
XenApp Template for BGInfo CTX121339
XenDesktop 4 Client Identity Pack CTX124963
XenDesktop Client Identity Utilities CTX120323
XenDesktop Session Parser CTX124012
XenDesktop VDA Farm Changer CTX124379
XenServer Database Tool CTX121564
XenServer Workload Balancing Administration Tool CTX125365
StressPrinters 1.3.2 for 32-bit and 64-bit Platforms CTX109374
MessageHistory 2.0 for 32-bit and 64-bit platforms CTX111068
WindowHistory 4.0 for 32-bit platforms CTX106985
ScreenHistory 1.0 for 32-bit and 64-bit platforms CTX113046
Repair Clipboard Chain 2.0.1 CTX106226
WindowHistory64 4.0 for x64 platforms CTX109235
WindowHistory Mobile Version 2.2 CTX110775
TestDefaultDebugger v1.0 for 32-bit and 64-bit platforms CTX111901
ADSCleaner 2.0 CTX108542
ProcessHistory v1.1 for 32-bit and 64-bit platforms CTX111408
Citrix DumpCheck Explorer Extension version 1.4 CTX108825
Citrix DumpCheck Utility (Command Line) version 1.4 CTX108890

David
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