Citrix Support is focused on ensuring Customer and Partner satisfaction with the support of our products. One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues for finding answers and resolving problems. A key area that the Support teams focus on is development of troubleshooting and health checking tools.

Following on from my recent posts about the SsOnExpert Tool, Citrix Printing Tool, Citrix Quick Launch Tool, Citrix Logoff Sessions Tool, MedEvac Tool, XDPingand CDFMarker another excellent tool from Citrix Support is UPM Log Parser.

UPM Log Parser is a small utility designed to help analyzing the log files generated by Citrix Profile Manager.

Frederic Serriere has recorded a video where he introduces the UPM Log Parser tool, giving examples of use cases as well as a demonstration.

You can download UPM Log Parser here.

David
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