Citrix Support is focused on ensuring Customer and Partner satisfaction with our products.
One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues via our Knowledge Center.

Find below the Citrix Knowledge Center Top 10 for June 2010.

Top 10 Technical Articles

Article Number Article Title
CTX238200 Troubleshooting Client Drive Mapping
CTX368624 Troubleshooting Citrix Pass-through Authentication (Single Sign-On)
CTX711855 Common SSL Error Messages, and Respective Cause and Resolution
CTX101644 Seamless Configuration Settings
CTX106531 Troubleshooting the Citrix XTE Service and Errors: There is no route to the specified address … Protocol Driver Error
CTX107572 Troubleshooting Tools for Citrix Environments
CTX677542 Advanced Concepts – Farm Maintenance
CTX106192 Access Gateway Software Updates
CTX564283 Troubleshooting 1003 and 1004 Terminal Server Licensing Errors
CTX746354 Best Practices for Uninstalling Presentation Server

Top 10 Whitepapers

Article Number Article Title
CTX110351 User Profile Best Practices for MetaFrame Presentation Server
CTX124565 Best Practices: Customizing Microsoft Office 2010 for Streaming Environments
CTX117913 Technical Guide for Upgrading / Migrating to XenApp 5.0
CTX101997 Citrix Secure Gateway Secure Ticket Authority Frequently Asked Questions
CTX101739 Microsoft SQL Server 2000 Data Store Replication
CTX124087 XenDesktop Modular Reference Architecture
CTX125351 XenClient Express Proof of Concept Implementation Guide
CTX119036 User Profile Manager Deployment Best Practices
CTX123684 Delivering 5000 Desktops with Citrix XenDesktop 4
CTX125060 Best Practices for Optimizing HDX Technologies for XenDesktop 4

Top 10 Hotfixes

Article Number Article Title
CTX122756 Hotfix Rollup Pack 6 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition
CTX116550 Citrix Presentation Server Client 10.200 for Windows
CTX125235 Citrix Online Plug-in 12.0.3 for Windows
CTX120923 Hotfix Rollup Pack 5 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition
CTX122761 Hotfix Rollup Pack 6 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 64-bit Edition
CTX118445 Citrix XenApp Plug-in for Hosted Apps 11.0 and Streamed Apps 1.2 for Windows
CTX109307 Hotfix Rollup Pack PSE400W2K3R02 – For Citrix Presentation Server 4.0, Citrix Access Essentials 1.0 and 1.5 for Windows Server 2003
CTX119069 Hotfix Rollup Pack 4 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition
CTX125057 Citrix Online Plug-in 11.2.38 for Windows with HDX Flash Redirection Enhancements
CTX122248 Access Gateway Enterprise Edition 9.1, Maintenance Build 103.9

Top 10 Presentations

Article Number Article Title
CTX125175 TechEdge 2010 – Debugging a Citrix XenApp and XenDesktop Environment
CTX111920 Selected Citrix Troubleshooting Tools
CTX125180 Troubleshooting XenDesktop, Provisioning Services & XenServer Integration
CTX105908 Get the Most Out of Your Resource Manager Summary Database
CTX111560 Health Checks for Citrix Services Using Advanced Monitors
CTX123530 XenDesktop 4.0 Core Infrastructure and Features – GoToWebinar
CTX125177 TechEdge 2010 – Troubleshooting XenDesktop Deployments
CTX125181 TechEdge 2010 – Troubleshooting Performance Issues in a Virtualized Environment
CTX121117 Troubleshooting Tools and Methodology for Citrix XenApp 5 Environment
CTX119104 TechEdge 2008 – Troubleshooting Tools for a XenApp Environment

Top 10 Tools

Article Number Article Title
CTX122536 Citrix Quick Launch
CTX106226 Repair Clipboard Chain 2.0.1
CTX111961 CDFControl
CTX116063 XenAppPrep Integration Utility for XenApp and Provisioning Services
CTX113472 Citrix ICA File Creator
CTX109374 StressPrinters 1.3.2 for 32-bit and 64-bit Platforms
CTX122962 Citrix Printing Tool
CTX113554 CTX_CpsvcUser Re-creation Tool for 32-Bit and 64-Bit Versions of Presentation Server 4.5
CTX107136 Citrix Connection Test Tool
CTX107935 MedEvac 2.5

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