Citrix Support is focused on ensuring Customer and Partner satisfaction with our products.
One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues via our Knowledge Center.

Find below the Citrix Knowledge Center Top 10 for May 2010.

Top 10 Technical Articles

Article Number Article Title
CTX368624 Troubleshooting Citrix Pass-through Authentication (Single Sign-On)
CTX711855 Common SSL Error Messages, and Respective Cause and Resolution
CTX238200 Troubleshooting Client Drive Mapping
CTX101644 Seamless Configuration Settings
CTX106192 Access Gateway Software Updates
CTX677542 Advanced Concepts – Farm Maintenance
CTX107572 Troubleshooting Tools for Citrix Environments
CTX106531 Troubleshooting the Citrix XTE Service and Errors: There is no route to the specified address … Protocol Driver Error
CTX089874 Troubleshooting and Explaining the Citrix Universal Print Driver
CTX746354 Best Practices for Uninstalling Presentation Server

Top 10 Whitepapers

Article Number Article Title
CTX110351 User Profile Best Practices for MetaFrame Presentation Server
CTX117913 Technical Guide for Upgrading / Migrating to XenApp 5.0
CTX101739 Microsoft SQL Server 2000 Data Store Replication
CTX122303 Technical Guide to Upgrading/Migrating to XenApp 5 Feature Pack 2
CTX101997 Citrix Secure Gateway Secure Ticket Authority Frequently Asked Questions
CTX124565 Best Practices: Customizing Microsoft Office 2010 for Streaming Environments
CTX124087 XenDesktop Modular Reference Architecture
CTX123684 Delivering 5000 Desktops with Citrix XenDesktop 4
CTX118735 XenServer Demo and Evaluation Setup Guide
CTX124799 User Profiles for XenApp and XenDesktop

Top 10 Hotfixes

Article Number Article Title
CTX122756 Hotfix Rollup Pack 6 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition
CTX116550 Citrix Presentation Server Client 10.200 for Windows
CTX120923 Hotfix Rollup Pack 5 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition
CTX124027 XS55EU2 – XenServer 5.5 Update 2
CTX118445 Citrix XenApp Plug-in for Hosted Apps 11.0 and Streamed Apps 1.2 for Windows
CTX125057 Citrix Online Plug-in 11.2.38 for Windows with HDX Flash Redirection Enhancements
CTX122761 Hotfix Rollup Pack 6 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 64-bit Edition
CTX124293 MegaRAID SAS Version 4.17.1 Driver Disk – For XenServer 5.5 Update 2
CTX109307 Hotfix Rollup Pack PSE400W2K3R02 – For Citrix Presentation Server 4.0, Citrix Access Essentials 1.0 and 1.5 for Windows Server 2003
CTX124280 Hotfix XDE400VDAWX86002 (Version 4.0.4534) – For Citrix XenDesktop 4.0 Virtual Desktop Agent x86

Top 10 Presentations

Article Number Article Title
CTX125175 TechEdge 2010 – Debugging a Citrix XenApp and XenDesktop Environment
CTX105908 Get the Most Out of Your Resource Manager Summary Database
CTX125180 Troubleshooting XenDesktop, Provisioning Services & XenServer Integration
CTX111920 Selected Citrix Troubleshooting Tools
CTX123530 XenDesktop 4.0 Core Infrastructure and Features – GoToWebinar
CTX111560 Health Checks for Citrix Services Using Advanced Monitors
CTX125177 TechEdge 2010 – Troubleshooting XenDesktop Deployments
CTX125182 TechEdge 2010 – Provisioning Services Stream Process Architecture and Advanced Troubleshooting
CTX125181 TechEdge 2010 – Troubleshooting Performance Issues in a Virtualized Environment
CTX125178 TechEdge 2010 – XenServer Storage Management and Troubleshooting

Top 10 Tools

Article Number Article Title
CTX122536 Citrix Quick Launch
CTX116063 XenAppPrep Integration Utility for XenApp and Provisioning Services
CTX111961 CDFControl
CTX106226 Repair Clipboard Chain 2.0.1
CTX113472 Citrix ICA File Creator
CTX109374 StressPrinters 1.3.2 for 32-bit and 64-bit Platforms
CTX122962 Citrix Printing Tool
CTX107935 MedEvac 2.5
CTX113554 CTX_CpsvcUser Re-creation Tool for 32-Bit and 64-Bit Versions of Presentation Server 4.5
CTX107136 Citrix Connection Test Tool

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