Citrix Support is focused on ensuring Customer and Partner satisfaction with our products.
One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues via our Knowledge Center.

Find below the Citrix Knowledge Center Top 10 for April 2010.

Top 10 Technical Articles

Article Number Article Title
CTX368624 Troubleshooting Citrix Pass-through Authentication (Single Sign-On)
CTX711855 Common SSL Error Messages, and Respective Cause and Resolution
CTX238200 Troubleshooting Client Drive Mapping
CTX101644 Seamless Configuration Settings
CTX677542 Advanced Concepts – Farm Maintenance
CTX106192 Access Gateway Software Updates
CTX106531 Troubleshooting the Citrix XTE Service and Errors: There is no route to the specified address … Protocol Driver Error
CTX089874 Troubleshooting and Explaining the Citrix Universal Print Driver
CTX746354 Best Practices for Uninstalling Presentation Server
CTX107572 Troubleshooting Tools for Citrix Environments

Top 10 Whitepapers

Article Number Article Title
CTX117913 Technical Guide for Upgrading / Migrating to XenApp 5.0
CTX122303 Technical Guide to Upgrading/Migrating to XenApp 5 Feature Pack 2
CTX110351 User Profile Best Practices for MetaFrame Presentation Server
CTX101997 Citrix Secure Gateway Secure Ticket Authority Frequently Asked Questions
CTX118735 XenServer Demo and Evaluation Setup Guide
CTX124087 XenDesktop Modular Reference Architecture
CTX119036 User Profile Manager Deployment Best Practices
CTX101739 Microsoft SQL Server 2000 Data Store Replication
CTX124241 Technical Guide for Upgrading/Migrating to XenApp 6
CTX123684 Delivering 5000 Desktops with Citrix XenDesktop 4

Top 10 Hotfixes

Article Number Article Title
CTX122756 Hotfix Rollup Pack 6 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition
CTX116550 Citrix Presentation Server Client 10.200 for Windows
CTX120923 Hotfix Rollup Pack 5 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition
CTX124027 XS55EU2 – XenServer 5.5 Update 2
CTX118445 Citrix XenApp Plug-in for Hosted Apps 11.0 and Streamed Apps 1.2 for Windows
CTX122761 Hotfix Rollup Pack 6 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 64-bit Edition
CTX109307 Hotfix Rollup Pack PSE400W2K3R02 – For Citrix Presentation Server 4.0, Citrix Access Essentials 1.0 and 1.5 for Windows Server 2003
CTX124293 MegaRAID SAS Version 4.17.1 Driver Disk – For XenServer 5.5 Update 2
CTX124280 Hotfix XDE400VDAWX86002 (Version 4.0.4534) – For Citrix XenDesktop 4.0 Virtual Desktop Agent x86
CTX117889 Hotfix Rollup Pack PSE400W2K3R06 – For Citrix Presentation Server 4.0, Citrix Access Essentials 1.0 and 1.5 for Windows Server 2003

Top 10 Presentations

Article Number Article Title
CTX123530 XenDesktop 4.0 Core Infrastructure and Features – GoToWebinar
CTX111920 Selected Citrix Troubleshooting Tools
CTX111560 Health Checks for Citrix Services Using Advanced Monitors
CTX105908 Get the Most Out of Your Resource Manager Summary Database
CTX121117 Troubleshooting Tools and Methodology for Citrix XenApp 5 Environment
CTX119104 TechEdge 2008 – Troubleshooting Tools for a XenApp Environment
CTX118544 XenApp 5.0 Platinum Technical Overview
CTX119102 TechEdge 2008 – Citrix XenDesktop Internals
CTX117388 CSEIT 2008 – Troubleshooting and Deployment Best Practices for NetScaler
CTX107927 Brief Troubleshooting Guide Presentation iForum 2005

Top 10 Tools

Article Number Article Title
CTX122536 Citrix Quick Launch
CTX116063 XenAppPrep Integration Utility for XenApp and Provisioning Services
CTX106226 Repair Clipboard Chain 2.0.1
CTX111961 CDFControl
CTX113472 Citrix ICA File Creator
CTX122962 Citrix Printing Tool
CTX109374 StressPrinters 1.3.2 for 32-bit and 64-bit Platforms
CTX107935 MedEvac 2.5
CTX113554 CTX_CpsvcUser Re-creation Tool for 32-Bit and 64-Bit Versions of Presentation Server 4.5
CTX116474 Print Detective

David
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