Citrix Support is focused on ensuring Customer and Partner satisfaction with the support of our products. One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues for finding answers and resolving problems. A key area that the Support teams focus on is development of troubleshooting and health checking tools.

Following on from my last post about the Citrix Printing Tool another recently released tool from Citrix Support is the Citrix Quick Launch Tool.

This tool offers a simplified and easy to user interface to connect to any XenApp server or its published applications over the ICA protocol.

You can download the Citrix Printing Tool here.

Also find below a video by the tools developer Frederic Serriere, providing an overview and demo of the Citrix Quick Launch Tool.

David
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