Citrix Support is focused on ensuring Customer and Partner satisfaction with the support of our products. One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues for finding answers and resolving problems. A key area that the Support teams focus on is development of troubleshooting and health checking tools.
One of the most recent tools to come out of Citrix Support is the Citrix Printing Tool.
The Citrix Printing Tool helps configuring and troubleshooting the Citrix Printing subsystem on XenApp, XenApp Online Plugin, and XenDesktop products.
You can download the Citrix Printing Tool here.
Also find below a video by the tools developer Frederic Serriere, providing an overview and demo of the Citrix Printing Tool.