Planning is done, content is ready, now we are in the middle of rolling out the XenApp 5 Feature Pack 2 training to the support teams worldwide.

By Sept 29th, the date in which XenApp 5 Feature Pack 2 will be available for download as mentioned in the Official Press Release, we plan to have a majority of Support engineers trained.

The 2 1/2 day XenApp 5 Feature Pack 2 comprehensive training course covers all new features as outlined by Vinny Sosa in his What’s new in XenApp 5 Feature Pack 2 in plain English blog. A majority of the course is spent “hands on” installing, configuring, break/fixing and troubleshooting the various new features.

Then 3-5 months post release we plan to deliver a follow up “Advanced” session on common issues encountered.
The agenda for the Advanced session will be based on common/troublesome support issue logged in our CRM, Support Forums and Tech Support Twitter accounts, here and here.

Learn more about Citrix XenApp 5 Feature Pack 2

■Official Press Release –
■XenApp 5 Feature Pack 2 release Web Site –
■XenApp 5 Feature Pack 2 Executive Video –
■XenApp 5 Feature Pack 2 Release Webinar –
■XenApp Expert Series videos for this release –
■XenApp 5 Feature Pack 2 Blogs-
■Download XenApp technology previews –
■XenApp Product Page –

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Citrix Support on Facebook –