The Citrix EdgeSight Team has released Service Pack 4 for the ES 4.5 platform. You can download the full installers from the following link http://support.citrix.com/article/CTX116690.

Some improvements and fixes that are addressed:

Agent Fixes and Enhancements
• Addressed a problem where, when attempting to run the PhotoshopElementsEditor.exe from Adobe Photoshop Elements 5.0, the following message appears: “Attempt to access invalid address.”

• Addressed a problem that prevented processes from running when Imprivata was installed.

• Addressed an issue that caused Sentillion Context Management to crash.

• Addressed a problem where the user associated with an Event Log alert was not always displayed on the real-time alert pages and reports.

• Added support logging for diagnosing problems with the Terminal Services service.

• Corrected a problem where network Round-trip Time (RTT) and Delay were not captured correctly in some applications.

• Addressed an incompatibility with SoftGrid Virtual Application Server when launching the default application.

Server Fixes and Enhancements
• Addressed a run-time error in the Alert real-time report when displayed using Excel 2007.

• Addressed timeout errors in the User Group pages and reports.

• Addressed a problem where the user associated with an Event Log alert was not always displayed on the real-time alert pages and reports.

• Addressed a problem that occurred while grooming session data.

• Addressed a timeout error in the Presentation Server Session Wizard.

• Addressed a problem where the License State Hash could become corrupted immediately after an installation.

• Addressed a column labeling issue concerning units of measure in the Network Bandwidth reports (Devices > Network > ICA).

The following issue was discovered:
• Issue: There is an incompatibility with McAfee Host Intrusion Protection 7.0 and the EdgeSight Agent.

Workaround: Do not install the agent on devices where this McAfee firewall is running.