Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system. Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company’s sales, marketing, and customer service processes, along with native Microsoft Office Outlook integration, Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.
Now that we’re done with the shameless marketing description of the Microsoft product, here’s the news.
It’s very common for Microsoft CRM to be deployed via Citrix infrastructure, so as part of finalizing the product for release, Microsoft and Citrix jointly tested CRM with CPS to ensure absolute compatibility and to publish guidance on optimal configuration. We’ve tested this application on Citrix Presentation Server 4.5 on both 32-bit and 64-bit systems and declare that Microsoft CRM 4.0 is now officially “Citrix Ready”, and as information becomes available it can be found in the online solutions catalog