This posting marks the close of the documentation but remember, it never too late to tell us how you access Citrix documents and how you feel about the different publishing formats that we maintain.

Thanks to everyone who took part in the survey. Your excellent feedback will be invaluable in helping the Citrix Technical Publications team determine the most appropriate ways of delivering information to administrators (and end-users).

A summary of your thoughts on formats (the last set of questions I posted): class=”MsoNormal” style=”margin: 0cm 0cm 0pt”>Updated, online HTML seems to be preferred format for most of you. immediacy, especially if notifications are available, is ideal for information that supports you in day-to-day troubleshooting.
A potential issue with HTML is it varies across sites. In contrast, the relative consistency of PDF documents is an advantage of that as is the fact they are to save and refer to later.
Moving from static (CD-based) (web-based) documentation better reflects knowledge is generated and maintained in the software development industry.
Linking help to live web pages also seems like a good idea.I encourage you to keep visiting this blog. The Pubs team monitors it regularly, and no doubt there will be further postings about technical publications at Citrix.

There are also a variety of other ways to contact the Pubs team:

  • You can submit specific feedback on any particular document from the document download page. Start here http://support.citrix.com/docs/ face=”Calibri” size=”3″>and navigate to the document you want to comment on.
    If you prefer to contact us privately, you can do so by emailing documentation@citrix.com.
    Pubs are hoping to be at iForum in Edinburgh this year. We will be the ones with the clipboards asking for more feedback on Citrix publications!Now, those prizes I mentioned. You be delighted to hear that I be contacting the lucky winners of the prize draw in person shortly (but not week as I off on holiday [ip]). If you had your heart set on a lovely Citrix gift and didn win, my condolences. L