The What, Where and How of IT Delivery

The Impact of Cloud Computing

Unless you’ve been living with your head strategically buried in the sand for the past several years, you’ve probably heard that the role of the modern IT department is evolving. Factors such as the widespread adoption of cloud computing and the ongoing consumerization of IT are accelerating a transformation from traditional application delivery to a new service delivery model. This change impacts everything – what IT delivers as well as how and where it delivers – and organizations must quickly adapt in order to keep pace with the industry’s new direction.

The "what" of IT delivery – from applications to services

IT departments are moving from a traditional focus on the delivery of applications and other “products” to the delivery of services. With the new approach, IT is tasked with establishing combinations of internal and external services and seamlessly delivering them to the business.

The "where from" of IT delivery – from enterprise datacenters to hybrid clouds

IT delivery is no longer taking place solely from enterprise datacenters. Instead, the growing popularity of SaaS and external IaaS offerings means IT must orchestrate delivery across enterprise datacenters, public clouds, or combinations of the two, such as hybrid clouds.

The "where to" of IT delivery – from devices to users

Instead of equipping users with corporate-owned desktops and laptops, the role of IT now includes making applications and other services available to users who demand access on more types of endpoints, many of which are user-owned and highly mobile.

The "how" of IT delivery – from static to on-demand

In the traditional scenario, IT statically delivers applications via a dedicated infrastructure supplemented by a few shared, centralized services. With the rise of cloud solutions, IT can now provide a broad portfolio of ready-to-use applications and flexible infrastructure components on-demand.

The bottom line? The role of IT is evolving to utilize new capabilities and meet new demands. Yes, the scope of the changes is extensive and the pace of the transformation is rapid. If you’ve had your head in the sand to this point, it may be tempting to stick with that approach. Wait too long to face the challenges, however, and you may just get left in the dust.