Protecting Your Business from Disruptions
Failing to effectively manage business disruptions can have severe consequences, including lost revenue, reduced productivity, weakened customer relationships and a damaged reputation. To ensure seamless operations in the event of a disruption, businesses must consider comprehensive continuity planning that accounts for both datacenter and workforce recovery.
- Create a core team: Form a core business continuity team with a clear decision-making hierarchy so there is no confusion about roles and responsibilities in the event of a disruption. This team should be able to address all business continuity tasks in every location where your business operates.
- Establish your continuity strategy: Identify potential disruptions that can impact your business at any of your locations. Use this list to evaluate which operations are most essential to maintaining key business processes and determine appropriate recovery strategies for each potential scenario.
- Test and update your plan: Emergency simulations and plan updates should be completed frequently – annually at a minimum – to ensure that your plan reflects changes to your business or operations.
- Define your communications program: A formal crisis communications plan can help ensure a smooth, coordinated emergency response. Sample emergency messages can be drafted in advance and tailored to specific conditions for consistent, timely messaging in the event of a disruption.
- Develop an employee safety program: Keeping people safe is a top priority in any emergency response. Local agencies can provide guidance to ensure that your procedures fit your workplace, facilities and locations. This program should be reviewed regularly with employees.
Whether planned or unplanned, business disruptions are often inevitable. With business continuity planning, your organization can minimize the impact of these disruptions.