With the emergence of cloud computing, the face of service delivery has completely changed.
The consumerization of IT is letting today’s users connect to IT services using an array of devices—from desktops, to tablets, to mobile phones. Pervasive network connectivity, both wired and wireless, is driving anywhere access for mobile and remote workers. Multi-tenant datacenters are more efficient and are powering entirely new business models. Elastic compute architectures are enabling web-like applications that automatically scale in response to fluctuations in demand.