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Visibility is critical when it comes to evaluating the security of your technology investments. The Due Diligence Package (DDP) provides transparency about our policies, practices and controls at Citrix to put your mind at ease.
The DDP includes public documents that you can access now:
The DDP include product-specific and controlled documents that you need an NDA to access:
Standardized Information Gathering questionnaire
Global Security Framework
Incident Response Plan Overview
Disaster Recovery Testing Evidence
Citrix Memorandum of Insurance and Certificate of Insurance
Online NDA
Permissions to access the due diligence packages are based on a signed online NDA. You can sign an online NDA or view system records for a previously signed NDA. Note that after you sign an online NDA, it currently takes 4-6 hours for our back office systems to resynchronize.
When you click on the links below, you will be prompted to login. The page should load immediately if you are already logged in and you have already signed the online NDA referenced above. If you need help with permissions, contact Customer Service.
Additional resources:
Security documentation you may find helpful for your Due Diligence process: