Software Maintenance
Citrix Software Maintenance combines 24x7x365 unlimited worldwide support with product version upgrades. The first year of Software Maintenance is required with the corresponding product purchase.
Supported Products
- VDI-in-a-Box
- CloudPlatform
- CloudPortal Business Manager
- AppDNA
- XenClient
- XenMobile MDM
- Mobile Solutions Bundle
Detailed Features
| Feature | Description |
| Technical support coverage hours | Worldwide 24x7x365 |
| Number of support incidents | Unlimited |
| Support Type | Reactive |
| Follow-the-sun case management | Cases are seamlessly transferred from one support center to the next, following-the-sun, to ensure cases are worked continually for rapid resolution |
| Number of admin contacts per support agreement |
Unlimited |
| Product Upgrades | Latest product version upgrades and product feature set updates |
| Agreement Term | Up to 5 years |
| Required at time of product purchase | Yes |
-
Citrix Receiver
Access all the applications your company hosts using Citrix Receiver, easily from your device.
-
GoToMeeting
GoToMeeting is the most convenient way to attend online meetings - and now you can take it to go!
-
GoToMyPC
GoToMyPC gives you the freedom to go anywhere you choose and connect right to your Mac or PC.
-
GoToAssist
Go mobile with Citrix GoToAssist. An easy-to-use app for delivering remote technical support.
-
ShareFile
Access your ShareFile account from your device to easily view and share your documents on the go.
-
Podio
Podio gives you a powerful tool to get your work done smarter and boost your productivity.