Customer Service

How to Contact Customer Service

Our Customer Service Centers are here to assist with non-technical issues including:

  • Account maintenance
    • Update your company account information
    • Merge company records (duplications, acquisitions)
    • Transfer company licenses
  • Licensing
  • Renewal
  • General questions

Americas Customer Service Escalation

  • Call 1-800-424-8749, select option 2, provide your case number and request to speak to a manager
  • A Customer Service Manager will immediately review and escalate your case

For further details, please review our escalation process.