The Challenge
As a leading provider of insurance and investment products in Australia and New Zealand, Suncorp has to be ready to render immediate assistance to policy holders whenever disaster strikes. When its own offices were affected and forced to close, the company’s workforce mobility strategy was a key business driver for maintaining quality customer service.
The Result
Citrix solutions for mobile workstyles empower Suncorp employees to work wherever and whenever they need to—from the company’s new open campus-style office environment or four-wheel-drive vehicles that deliver service where it’s most needed. The company’s performance in such challenging scenarios has generated customer goodwill and helped increase market share.
The Products
