The Challenge
As a German IT services provider for local cities and counties, KIVBF works with customers from implementation through on-going user support. To keep costs down and service quality high, the company needed to deliver individualized IT service solutions without having to build dedicated silos and processes for each customer.
The Result
Citrix solutions power a standardized cloud architecture for Software-as-a-Service (SaaS) that has transformed the way KIVBF serves customers. The company now delivers applications, desktops and infrastructure as cloud-based services, using a dedicated pricing model, full automation and self-provisioning to drive down costs and maintain a high quality of service.
The Products
