Customer Care : 1-800-4Citrix
(1-800-424-8749)
International: 1-954-267-3000
To utilize our services, please call 1-800-4CITRIX (1-800-424-8749) or 1-954-267-3000 (international).
Here are a few of the services we provide:
Accounting
Need your billing address changed? How about an inquiry into
your past purchases and/or account balances? Call us
and we will update you!
Account
Management
Need your contact information updated? Has your company recently
grown? Would you like a company added to your contact/company
information? Have
you forgotten your password? We will help you fix it!
Licensing
Issues
Do you need an activation code verified? Are there duplicate
licenses listed in MyCitrix for your company?
Are there missing licenses on MyCitrix?
Is something wrong with the server since the license
was auto-activated? Is your license not activating? Do you
need machine code verification?
Are you
experiencing errors connecting or can you not connect
at all? Do you have basic licensing question? We can help!
Renewing
Subscriptions/Licenses
Would you like to check on your payment of the renewed
service? How about expiration status of your licenses/subscriptions?
Would you like
an update
on your renewal status? Call us we have this information
readily available for you!
Subscription
Fulfillment
Do you have a valid agreement with us? Are you having
trouble viewing any part of MyCitrix? Are there problems logging in? Is
there an
issue
with fulfilling a product? Are you able to auto-activate?
Would you like to check
your eligibility for our various programs? We would be
glad to assist you!
Support for Resellers and Distributors
Do you need a Return to Manufacturer Form? Are you part of a
Licensing Program and need to renew or convert something?
Would you like to request a
report or a quote? We can get this information for you!
To utilize our services, please call 1-800-4CITRIX (1-800-424-8749) or 1-954-267-3000 (international).
