ComTrade Management Pack for Citrix XenDesktop is an availability and performance management solution that extends the end-to-end IT service monitoring capabilities of Microsoft System Center Operations Manager (OpsMgr) to include the complete XenDesktop infrastructure.

It fully integrates topology, health, and performance information into the OpsMgr console, enabling proactive control over the virtual desktop delivery process and at the same time reducing operational cost by leveraging people and processes already in place.

ComTrade Management Pack for Citrix XenDesktop helps users to measure, monitor and manage XenDesktop and provides a complete end-to-end view of your entire Citrix environment from within Microsoft System Center Operations Manager.

Benefits

Improved infrastructure health: Virtual desktop infrastructure availability is confirmed through rigorous connectivity probing and active service checks. XenServer hosts that are not coping with desktop load and desktops consuming large amounts of resources can be quickly identified, and XenApp controllers failing to deliver applications to desktops are easily isolated.

Desktop and application availability: Synthetic launch checks and web interface probing reveal issues that directly impact end-users and form the basis of service-level reports.

Provisioning Services monitoring: In addition to XenDesktop, complete Provisioning Services can be discovered and monitored: sites, servers, services, stores, vDisks and device collections.

Web Interface monitoring: In addition to XenDesktop, Web Interface can be discovered and monitored also: sites, farms, brokers, complete logon duration and duration of intermediate logon phases.

Agent-less hosting infrastructure oversight: With XenServer hosting infrastructure, user desktops can be monitored without any agent software installed on hosts or desktops, ensuring ease of deployment, stability, and no impact when extending or upgrading XenServer infrastructure.

Complete end-to-end monitoring: Performance and availability information from XenDesktop infrastructure is integrated with that of the XenServer virtual hosting and XenApp infrastructure as well as other back-end application layers. OpsMgr becomes the operations bridge for different subject matter experts. This end-to-end approach ensures coherent IT responses and efficient management of application delivery.

Operating environments
Citrix XenDesktop Management Pack is compatible with Citrix XenDesktop, and with Microsoft System Center Operations Manager.