XenMobile compatibility with Apple iOS 7 for improved mobile device management

Apple has launched iOS 7, which includes enhancements and new features to help enterprise organizations better manage mobile devices and applications. 

Learn more about the new enterprise features in iOS 7

XenMobile support for iOS 7

XenMobile is designed to provide zero-day backward compatibility support for iOS 7. Please review the information below for specific actions required to apply this product update.

Download instructions for the product update

Current XenMobile MDM customers:

  • Currently enrolled devices do not need any changes
  • New iOS 7 devices require new Worx Home app (from Apple App Store) and require update to MDM server. Download the MDM server product update.   

Current XenMobile Enterprise or App Edition customers:

  • Update MDM server. Download the product update.
  • Download the latest Worx App SDK and re-wrap Worx enabled (MDX) apps (like WorxMail or other internal MDX wrapped apps) and redistribute via the WorxStore
  • End users will need to visit the iTunes App Store and download the latest update to Citrix Worx Home

iOS 7 and XenMobile FAQ Expand all sections

What is the iOS 7 password compliance issue and what should I do about it?

Please note that Apple has fixed the iOS 7 issue with password compliance checks in the latest product update - iOS 7.0.3.

Do I need to install the product update?

Yes, the MDM server update is required in order to support the enrollment of new iOS 7 devices.

Do currently enrolled users need to re-enroll in the MDM system?

No, currently enrolled XenMobile MDM users will not need to re-enroll their devices. New iOS 7 devices need to be enrolled by downloading the Citrix Enroll app from the iTunes App Store.

What happens to the Worx enabled (MDX) apps deployed in our environment?

If you have deployed XenMobile Enterprise Edition, certain steps are required to update the Worx enabled apps in your environment, including WorxMail and WorxWeb. Refer to the update instructions for details.

With iOS 7 app security and management features, do I still need to use the Worx App SDK?

Citrix extends Apple iOS 7 app policies with over 60 different MDX policies.  Citrix customers in heterogeneous environments with multiple device types to manage and multiple app types to mobilize will benefit from the Worx App SDK with an end-to-end and consistent app security model across iOS and Android. Citrix also provides seamless access to mobile, Windows and SaaS apps, the ability to block access from unauthorized public networks, and data leakage prevention policies like blocking of copy/paste from managed apps. Citrix can also address customer use cases requiring management only at the app level without an MDM agent on the device.




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