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XenMobile and Apple iOS 7 compatibility

Improved mobile device management

Apple iOS 7 includes enhancements and new features to help enterprise organizations better manage mobile devices and applications. The XenMobile product update (patch #9995) provides zero-day backward compatibility support for iOS 7.

XenMobile supports iOS 7 compatibility so your organization can take advantage of new mobile device management capabilities.

Current XenMobile MDM customers:

  • Currently enrolled devices do not need any changes
  • New iOS 7 devices require new Enroll app (from iTunes App Store) and require update to MDM server

Current XenMobile Enterprise or App Edition customers:

  • Update MDM server
  • Download the latest Worx App SDK and re-wrap Worx enabled (MDX) apps (like WorxMail or other internal MDX wrapped apps) and redistribute via the WorxStore
  • End users will need to visit the iTunes App Store and download the latest update to Citrix Worx Home

Review iOS 7 and XenMobile FAQ's to learn more about common questions

iOS 7 and XenMobile FAQ

What is the iOS 7 password compliance issue and what should I do about it?

Please note that Apple has fixed the iOS 7 issue with password compliance checks in the latest product update - iOS 7.0.3.

Do I need to install the product update?

Yes, the MDM server update is required in order to support the enrollment of new iOS 7 devices.

Do currently enrolled users need to re-enroll in the MDM system?

No, currently enrolled XenMobile MDM users will not need to re-enroll their devices. New iOS 7 devices need to be enrolled by downloading the Citrix Enroll app from the iTunes App Store.

What happens to the Worx enabled (MDX) apps deployed in our environment?

If you have deployed XenMobile Enterprise Edition, certain steps are required to update the Worx enabled apps in your environment, including WorxMail and WorxWeb. Refer to the update instructions for details.

With iOS 7 app security and management features, do I still need to use the Worx App SDK?

Citrix extends Apple iOS 7 app policies with over 60 different MDX policies.  Citrix customers in heterogeneous environments with multiple device types to manage and multiple app types to mobilize will benefit from the Worx App SDK with an end-to-end and consistent app security model across iOS and Android. Citrix also provides seamless access to mobile, Windows and SaaS apps, the ability to block access from unauthorized public networks, and data leakage prevention policies like blocking of copy/paste from managed apps. Citrix can also address customer use cases requiring management only at the app level without an MDM agent on the device.

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