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Cloud Services Delivery Platform
Simplify how clouds operate by automating and unifying service delivery and business operations onto a single cloud services delivery platform.
Cloud services automation
Automate and orchestrate the configuration of, provisioning and changes to cloud services. Efficiently manage and deliver a catalog of cloud solutions including IaaS, cloud, 3rd-party and IT services.
Business and operations systems automation
Centralize user management, CRM, billing, pricing, reporting and support services into a single, comprehensive services delivery platform. The extensible framework makes it easy to plug into existing and external business systems.
Simple management interface
Simplify cloud management by using one interface for provisioning cloud services, managing users, billing, monitoring and reporting. CloudPortal accelerates cloud deployments by providing all the tools under one, easy to use platform.
Customer relationship management
Define custom account types such as employees, business units, retail customers and trial accounts to control which services and functions are available. Use the CRM tools to open and monitor support tickets, track activity and report usage.
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Anything-as-a-Service
Package and deliver any IaaS, cloud, 3rd party or IT service from an intuitive self-service catalog.
Cloud services catalog
Create a custom catalog of services including IaaS, cloud, 3rd party, value-add and IT services that are delivered to users through a simple, self-service catalog.
Infrastructure-as-a-Service management
Deliver and manage IaaS clouds built with Citrix CloudPlatform powered by Apache CloudStack. Directly provision multiple hypervisors including Citrix XenServer, Oracle VM, KVM and VMware vSphere, add/start/stop virtual machines, allocate storage, configure networking settings, setup load balancing and define security rules.
Custom pricing and packaging
Tailor incremental price points, packages and consumption models for different audiences, business units, currencies, regions and verticals.
Extensible platform
Seamlessly deliver any service from CloudPortal using the SDK and partner ecosystem. Broaden your portfolio of services to differentiate and increase the value of your cloud.
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Self-service IT
Empower user with simple, self-service access to shop for cloud services and manage their accounts.
Simple, self-service provisioning
Give users a simple and intuitive way to shop for cloud services and rapidly provision services on-demand—lowering operational overhead and improving user satisfaction.
On-demand metering and reports
Get real-time access to service utilization, billing and reports through a single and intuitive dashboard.
Complete cloud visibility
Give users a single, comprehensive view of their cloud services—availability, system health, performance—and account status—utilization, billing, helpdesk, alerts and more.
Delegated control
Let users, business units and resellers perform day-to-day management without calling tech support or opening support tickets, improving users experience, while lowering operating costs.
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Pricing, metering and billing
Define custom price points, track utilization, automate billing and payment processing all from a single extensible platform.
Billing and payments
Configure different billing models such as monthly subscriptions, fractional pricing and pay-as-you go and then automatically calculate usage, generate invoices and process payments. Multiple currencies are supported and CloudPortal seamlessly integrates with third party global payment gateways.
Metering and monitoring
Track service usage with real-time reports and proactively monitor system health with built-in alerts. Generate customized reports for current and historical activity with drill-down analytics.
Fraud protection
Prevent fraudulent activities with built-in account verification, password policies, domain white/black listing and account spend limits. 3rd-party plug-ins allow you to add additional protection measures including phone verification, credit card verification, CAPTCHA verification and GEO-based IP address rules.
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Open by design
Leverage the open architecture of SDKs and APIs for integrating cloud services, business and operations systems into your cloud.
Cloud service SDK
Deliver custom built, 3rd party and IT services from your services catalog using the SDK. Configure, provision, meter and bill services with a seamless, SSO user experience.
Partner ecosystem
Leverage the partner ecosystem to easily add differentiating cloud services such as monitoring, capacity management, Storage-as-a-Service, Platform-as-a-Service, to extend the value of your cloud.
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Enterprise ready
Deliver custom built, 3rd party and IT services from your services catalog using the SDK. Configure, provision, meter and bill services with a seamless, SSO user experience
Workflow approvals
Define workflow rules for new user activation and service provisioning to ensure department requirements and budget approvals are met.
Role-based access control
Delegate administration responsibility by mapping Active Directory users and groups to CloudPortal profiles for granular administration control.
Active Directory integration
Integrate with Active Directory to enable services provisioning based on AD users, groups and roles.
IT, business and operations systems integration
Streamline IT, business and operations by integrating with existing systems such as SalesForce.com, help desks, trouble tickets and chargeback.
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