Customer Service Contacts

Citrix End-Users

End-Users have the option to look up license information on My Citrix. If you require further assistance, please contact your trusted Citrix Solution Advisor.

Citrix Solution Advisors

Contact your Citrix Distributor for any assistance with regards to Subscription Advantage Renewal.

License Activation or Allocation Errors

If you require assistance with License Activation or Allocation Errors (Citrix Activation System), please email the EMEA Licensing Helpdesk at licensing-emea@eu.citrix.com and you will be contacted within 24 hours (Monday- Friday). Alternatively, select your region and call the Technical Support contact number which will also give you access to the EMEA Licensing Helpdesk.