Customer Service Contacts

Citrix End-Users

End-Users have the ability to review their license information on My Citrix. For Customer Service related inquiries, please contact your trusted Citrix Solution Advisor for assistance.

Citrix Solution Advisors

Contact your Citrix Distributor for any assistance with regards to Subscription Advantage Renewal.

License Activation or Allocation Errors

If you require assistance with License Activation or Allocation Errors (Citrix Activation System), please email the EMEA Licensing Helpdesk at licensing-emea@eu.citrix.com and you will be contacted within 24 hours (Monday- Friday). Alternatively, select your region and call the Technical Support contact number which will also give you access to the EMEA Licensing Helpdesk.