Technical Support Contacts

Technical Support provides assistance for several types of requests:

  • Product issues
  • Troubleshooting
  • Break-fix requests

Need to buy technical support?

 

For countries not listed, please call +1 954 267 2599

Argentina

Citrix Enterprise Products

Toll Free: 0800 666 0761

Request support online

GoTo Products

Phone: +1 805 617 7148

More GoTo product support

Podio & ShareFile Products

Request Podio support
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Brazil

Citrix Enterprise Products

Toll Free: 0800 891 2796

Request support online

GoTo Products

Phone: 551139571873
Toll Free: 800 892 1077

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Canada

Citrix Enterprise Products

Toll Free: 800 424 8749

Request support online

GoTo Products

Phone (English): +1 805 617 7002
Toll Free (English): 866 504 2171

Phone (Français): +1 805 617 7501
Toll Free (Français): 888 532 1187

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Chile

Citrix Enterprise Products

Phone: +1 230 020 0749

Request support online

GoTo Products

Phone: +1 805 617 7148

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Podio & ShareFile Products

Request Podio support
Request ShareFile support

Colombia

Citrix Enterprise Products

Toll Free: 980912 1660

Request support online

GoTo Products

Phone: +1 805 617 7148

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Mexico

Citrix Enterprise Products

Toll Free: 001 877 792 4697

Request support online

GoTo Products

Phone: +52 554 624 2322
Toll Free: 0018662127876

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Podio & ShareFile Products

Request Podio support
Request ShareFile support

United States

Citrix Enterprise Products

Toll Free: 1 800 424 8749

Request support online

GoTo Products

Toll Free: 888 259 8414

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Venezuela

Citrix Enterprise Products

Toll Free: 800 1 00 3623

Request support online

GoTo Products

Phone: +1 805 617 7148

More GoTo product support

Podio & ShareFile Products

Request Podio support online
Request ShareFile support

For countries not listed, please call +353 1 805 5000 (fax +353 1 805 5201).

Austria

Citrix Enterprise Products

Toll Free: 800 292 518
Fax: +353 1 805 5201

Request support online

GoTo Products

Phone: +43 7 20881613
Toll Free: 0800 296 433

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Belgium

Citrix Enterprise Products

Toll Free: 0800 722 75
Fax: +353 1 805 5201

Request support online

GoTo Products

Phone: +32 50 58 0525
Toll Free: 0800 744 74

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Denmark

Citrix Enterprise Products

Toll Free: 8088 4616
Fax: +353 1 805 5201

Request support online

GoTo Products

Phone: +45 69 96 02 80
Toll Free: 80883313

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Finland

Citrix Enterprise Products

Toll Free: 0800 117 093
Fax: +353 1 805 5201

Request support online

GoTo Products

Phone: +1 805 617 7002
Toll Free: 0800 918 251

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

France

Citrix Enterprise Products

Toll Free: 0800 91 8115
Fax: +353 1 805 5201

Request support online

GoTo Products

Phone: +09 75 18 17 48
Toll Free: (080) 090-4228

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Germany

Citrix Enterprise Products

Toll Free: 0800 182 5549
Fax: +353 1 805 5201

Request support online

GoTo Products

Phone: +49 892 2061 257
Toll Free: 0800 182 4786

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Greece

Citrix Enterprise Products

Toll Free: +30 800 129 120

Request support online

GoTo Products

Phone: +1 805 617 7148

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Ireland

Citrix Enterprise Products

Toll Free: 1800 509 215

Request support online

GoTo Products

Phone: +353 7 6606 0857
Toll Free: 1800 550 398

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Podio & ShareFile Products

Request Podio support
Request ShareFile support

Israel

Citrix Enterprise Products

Phone: 1 809 344 014

Request support online

GoTo Products

Phone: +972 3 763 0603

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Podio & ShareFile Products

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Italy

Citrix Enterprise Products

Toll Free: 800 783 981
Fax: +353 1 805 5201

Request support online

GoTo Products

Phone: (069) 480-3591
Toll Free: 800 797 478

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Podio & ShareFile Products

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Request ShareFile support

Luxembourg

Citrix Enterprise Products

Toll Free: 800 233 78
Fax: +353 1 805 5201


Request support online

GoTo Products

Toll Free: 80024813

More GoTo product support

Podio & ShareFile Products

Request Podio support
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Netherlands

Citrix Enterprise Products

Toll Free: 0800 022 5829
Fax: +353 1 805 5201

Request support online

GoTo Products

Phone: +31 34 778 8104
Toll Free: 0800 022 3857

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Norway

Citrix Enterprise Products

Toll Free: 800 10882
Fax: +353 1 805 5201

Request support online

GoTo Products

Phone: +1 805 617 7002
Toll Free: 800 10 4442

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Poland

Citrix Enterprise Products

Toll Free: 008 0044 11660

Request support online

GoTo Products

Phone: +1 805 617 7148

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Portugal

Citrix Enterprise Products

Toll Free: 800 844 100
Fax: +353 1 805 5201

Request support online

GoTo Products

Phone: +1 805 617 7002
Toll Free: 800 813 430

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Russia

Citrix Enterprise Products

Toll Free: 8 800 100 6369
Fax: 0035 1 805 5201

Request support online

GoTo Products

Phone: +1 805 617 7148

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Saudi Arabia

Citrix Enterprise Products

Toll Free: +966 800 844 5088

Request support online

GoTo Products

Phone: +1 805 617 7148

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

South Africa

Citrix Enterprise Products

Toll Free: 0800 99 1235
Fax: +353 1 805 5201

Request support online

GoTo Products

Phone: +1 805 617 7002
Toll Free: 0800 980 949

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Spain

Citrix Enterprise Products

Toll Free: 900 96 8942
Fax: +353 1 805 5201

Request support online

GoTo Products

Phone: 932 200 417
Toll Free: 900 838 011

More GoTo product support

Podio & ShareFile Products

Request Podio support
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Sweden

Citrix Enterprise Products

Toll Free: 0200 285 432
Fax: +353 1 805 5201

Request support online

GoTo Products

Phone: +46 8 525 037 62
Toll Free: 020 797 043

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Switzerland

Citrix Enterprise Products

Toll Free: 0800 564 652
Fax: +353 1 805 5201

Request support online

GoTo Products

Phone: +41 43 508 0148
Toll Free: 800 835 826

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

United Arab Emirates

Citrix Enterprise Products

Toll Free: +971 800 0440 774
 
   

United Kingdom

Citrix Enterprise Products

Toll Free: 0800 587 9031
Fax: 0800 587 9031

Request support online

GoTo Products

Phone: +1 805 617 7002
Toll Free: 08081017688

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Australia

Citrix Enterprise Products

Toll Free: 1800 111 300
Phone: +61 2 8870 0899
Fax: +61 2 8870 0602

Request support online

GoTo Products

Phone: +1 805 617 7002
Toll Free: 1800 130 712

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

China

Citrix Enterprise Products

Toll Free: 4001 200 936
Fax: +61 2 8870 0602

Request support online

 

GoTo Products

Phone (North): n/a
Toll Free (North): 10 800 713 1474

Phone (South): +86 20 2889 3243
Toll Free (South): 10 800 130 1473

More GoTo product support

Podio & ShareFile Products

Request support online
Request support online

Hong Kong

Citrix Enterprise Products

Toll Free: 800 906 936
Fax: +61 2 8870 0602

Request support online

GoTo Products

Phone: +1 805 617 7002
Toll Free: 800 908 384

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

India

Citrix Enterprise Products

Toll Free: 1800 102 2489
Phone: +91 80 4179 6650
Fax: +61 2 8870 0602

Request support online

GoTo Products

Phone: +1 805 617 7002
Toll Free: 000 800 650 1686

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Indonesia

Citrix Enterprise Products

Phone: 001803 61471

Request support online

GoTo Products

Phone: +1 805 617 7148

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Japan

Citrix Enterprise Products

Toll Free: 0120 941 133 (Domestic Only)
Fax: +81 3 4577 5981

Request support online

GoTo Products

Phone: +1 805 617 7002
Toll Free: 00531 131 104

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Malaysia

Citrix Enterprise Products

Toll Free: 1800 816 936
Fax: +61 2 8870 0602

Request support online

GoTo Products

Toll Free: 1800815005

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

New Zealand

Citrix Enterprise Products

Toll Free: 0800 880 230
Fax: +61 2 8870 0602

Request support online

GoTo Products

Phone: +64 9 280 6248
Toll Free: 0800 44 2496

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Philippines

Citrix Enterprise Products

Toll Free: 1800 1853 0936

Request support online

GoTo Products

Phone: +1 805 617 7148

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Singapore

Citrix Enterprise Products

Toll Free: 800 852 9516
Fax: +61 2 8870 0602

Request support online

GoTo Products

Phone: +65 3158 0792
Toll Free: 800 130 1829

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

South Korea

Citrix Enterprise Products

Phone: 007 988 521 2890

Request support online

GoTo Products

Phone: +1 805 617 7148

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Taiwan

Citrix Enterprise Products

Phone: 0080 1851 936

Request support online

GoTo Products

Phone: +1 805 617 7148

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Thailand

Citrix Enterprise Products

Phone: 001800 852 8936

Request support online

GoTo Products

Phone: +1 805 617 7148

More GoTo product support

Podio & ShareFile Products

Request Podio support
Request ShareFile support