Customer Service Contacts

Customer Service provides assistance for several types of requests:

  • General questions
  • Account maintenance
  • Licensing and renewals

For Latin American countries not listed, please call +1 786 449 3700

 

Argentina

Citrix Enterprise Products

Phone:  0800 666 0761
Fax:  +1 786 449 3700

Request support online

 

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
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Barbados

Citrix Enterprise Products

Phone:  1 877 713 7576
Fax:  +1 786 449 3700

Request support online

 

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Brazil

Citrix Enterprise Products

Phone:  +1 786 449 3700
Toll Free:  0 800 891 2796

Request support online

 

GoTo Products

Phone:  +55 1139571873
Toll Free:  800 892 1077

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Canada

Citrix Enterprise Products

Toll Free:  800 424 8749

Request support online

 

GoTo Products

Phone (English):  +1 805 617 7002
Toll Free (English):  866 504 2171

Phone (Français):  +1 805 617 7501
Toll Free (Français):  888 532 1187

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
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Chile

Citrix Enterprise Products

Phone:  +1 230 020 0749

Request support online

 

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
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Colombia

Citrix Enterprise Products

Phone:  +1 786 449 3700
Toll Free:  018009121660

Request support online

 

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
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Costa Rica

Citrix Enterprise Products

Phone:  +1 786 449 3700
Toll Free:  0 800 011 0631

Request support online

 

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Guatemala

Citrix Enterprise Products

Phone:  +1 786 449 3700
Toll Free:  1 800 624 0080

Request support online

 

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Jamaica

Citrix Enterprise Products

Phone:  +1 786 449 3700
Toll Free:  0 888 641 5956

Request support online

 

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

México

Citrix Enterprise Products

Phone:  +1 786 449 3700
Toll Free:  011 877 792 4697

Request support online

 

GoTo Products

Phone:  +52 554 624 2322
Toll Free:  0018662127876

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
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Panama

Citrix Enterprise Products

Phone:  +1 786 449 3700
Toll Free:  001 800 552 5641

Request support online

 

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Peru

Citrix Enterprise Products

Phone:  +1 786 449 3700
Toll Free:  0800 53534

Request support online

 

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Trinidad

Citrix Enterprise Products

Phone:  +1 786 449 3700
Toll Free:  0800 1 00 2167

Request support online

 

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

United States

Citrix Enterprise Products

Toll Free:  800 424 8749

Request support online

 

GoTo Products

Toll Free:  888 259 8414

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Venezuela

Citrix Enterprise Products

Phone:  +1 786 449 3700
Toll Free:  800 100 3623

Request support online

 

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

For countries not listed, please call +1 408 790 8000

Licensing Help

licensing-emea@eu.citrix.com

Online Purchases

Contact the Citrix Store

Austria

Citrix Enterprise Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +43 (1) 599 99 223
Fax:  +43 (1) 599 99 226

 

GoTo Products

Phone:  +43 7 20881613
Toll Free:  0800 296 433

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Belgium

Citrix Enterprise Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +32 2709 2231
Fax:  +32 2709 2308

 

GoTo Products

Phone:  +32 50 58 0525
Toll Free:  0800 744 74

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Czech Republic

Citrix Enterprise Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Citrix Systems

Gemini Building B
Na Pankráci 129/1724
14000 Praha 4
Map and Directions

 

GoTo Products

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Denmark

Citrix Enterprise Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +45 39193400
Fax:  +45 39193401

 

GoTo Products

Phone:  +45 69 96 02 80
Toll Free:  80 88 3313

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Finland

Citrix Enterprise Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +358 9 2510 7341
Fax:  +358 9 2510 7100

 

GoTo Products

Phone:  +1 805 617 7002
Toll Free:  0800 918 251

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

France

Citrix Enterprise Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +33 (0) 1 49 00 33 00
Fax:  +33 (0) 1 49 00 33 03

 

GoTo Products

Phone:  +09 75 18 17 48
Toll Free:  (080) 090-4228

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Germany

Citrix Enterprise Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +49 89 444 564 000

 

GoTo Products

Phone:  +49 892 2061 257
Toll Free:  0800 182 4786

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Ireland

Citrix Enterprise Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +353 1 8055000
Fax:  +353 1 8055201

 

GoTo Products

Phone:  +353 7 6606 0857
Toll Free:  1800 550 398

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Israel

Citrix Enterprise Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +972 3 763 0603

 

GoTo Products

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Italy

Citrix Enterprise Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +353 1 8055000
marketing_italy@eu.citrix.com

 

GoTo Products

Phone:  (069) 480-3591
Toll Free:  800 797 478

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Luxembourg

Citrix Enterprise Products

Contact your Citrix Partner for customer service.

 

GoTo Products

Toll Free:  80024813

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Netherlands

Citrix Enterprise Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +31 20 301 3400
Fax:  +31 20 301 3464
info@citrix.nl

 

GoTo Products

Phone:  +31 34 778 8104
Toll Free:  0800 022 3857

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Norway

Citrix Enterprise Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +47 21 52 01 50
Fax:  +47 21 52 01 10

 

GoTo Products

Phone:  +1 805 617 7002
Toll Free:  800 10 4442

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Poland

Citrix Enterprise Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +48 22 548 00 00
Fax:  +48 22 548 00 01
poland@citrix.com

 

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Russia

Citrix Enterprise Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +7 495 662-1800
Fax:  +7 495 662-1801
citrix_ru@citrix.com

 

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

South Africa

Citrix Enterprise Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +27 11 875 6400
Fax:  +27 11 463 0601

 

GoTo Products

Phone:  +1 805 617 7002
Toll Free:  0800 980 949

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Spain

Citrix Enterprise Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +34 91 414 9800
Fax:  +34 91 414 9801

 

GoTo Products

Phone:  932 200 417
Toll Free:  900 838 011

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Sweden

Citrix Enterprise Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +46 (0) 8 587 400 00
Fax:  +46 (0) 8 587 400 99

 

GoTo Products

Phone:  +46 8 525 037 62
Toll Free:  020 797 043

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Switzerland

Citrix Enterprise Products

Contact your Citrix Partner for customer service.

 

GoTo Products

Phone:  +41 43 508 0148
Toll Free:  800 835 826

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Turkey

Citrix Enterprise Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  +90 212 3818622

 

GoTo Products

Phone:  +46 8 525 037 62
Toll Free:  020 797 043

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

United Arab Emirates

Citrix Enterprise Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  971 4 391 35 24
Fax:  971 4 390 43 53

 

GoTo Products

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

United Kingdom

Citrix Enterprise Products

Contact your Citrix Partner for customer service. You may direct general questions to your regional sales office:

Phone:  44 1753 276 200
Fax:  44 1 753 276 600

 

GoTo Products

Phone:  +1 805 617 7002
Toll Free:  08081017688

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

For countries not listed, please call +1 408 790 8000

Australia

Citrix Enterprise Products

Toll Free:  1800 111 300

Request support online

 

GoTo Products

Phone:  +1 805 617 7002
Toll Free:  1800 130 712

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

China

Citrix Enterprise Products

Phone:  4001 200 936

Request support online

 

GoTo Products

Phone:  n/a
Toll Free:  10 800 713 1474

Phone:  +86 20 2889 3243
Toll Free:  10 800 130 1473

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Hong Kong

Citrix Enterprise Products

Phone:  800 906 936

Request support online

 

GoTo Products

Phone:  +1 805 617 7002
Toll Free:  800 908 384

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

India

Citrix Enterprise Products

Phone:  (80) 4179 6650
Toll Free:  1800 102 2489

Request support online

 

GoTo Products

Phone:  +1 805 617 7002
Toll Free:  000 800 650 1686

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Indonesia

Citrix Enterprise Products

Phone:  007 803 321 8084

Request support online

 

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Japan

Citrix Enterprise Products

Phone:  0120 941 133
             +81 3 4577 5970
cs-japan@citrix.co.jp

Request support online

 

GoTo Products

Phone:  +1 805 617 7002
Toll Free:  00531 131 104

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Malaysia

Citrix Enterprise Products

Phone:  1800 816 936

Request support online

 

GoTo Products

Toll Free:  1800815005

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

New Zealand

Citrix Enterprise Products

Phone:  0800 880 230

Request support online

 

GoTo Products

Phone:  +64 9 280 6248
Toll Free:  0800 44 2496

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Philippines

Citrix Enterprise Products

Phone:  1800 1853 0936

Request support online

 

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Singapore

Citrix Enterprise Products

Phone:  800 852 9516

Request support online

 

GoTo Products

Phone:  +65 3158 0792
Toll Free:  800 130 1829

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
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South Korea

Citrix Enterprise Products

Phone:  007 9885 21 2890

Request support online

 

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
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Taiwan

Citrix Enterprise Products

Phone:  0080 1851 936

Request support online

 

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support

Thailand

Citrix Enterprise Products

Phone:  001800 852 8936

Request support online

 

GoTo Products

Phone:  +1 805 617 7148

More GoTo product support

 

Podio & ShareFile Products

Request Podio support
Request ShareFile support